JaguarPC celebrated its 15 years in the web hosting industry back in October of 2013, but I wanted to bring the value of our experience back into the line of sight for our customers. Over the years JaguarPC has grown immensely due to the support of our loyal clients as well as the quality of the services we offer. My numerous years of experience have lent me the insight to understand that the most prominent qualities which bring customers to us and keep them referring others to us is our strong reputation and our client support services.
While I find that those two factors bring clients to us, what really keeps clients with us is our ability to change with the times and bring you new products which allow for higher performance for you hosted sites. Our team is always seeking out new services, systems and procedures that will offer our clients the best experience when it comes to hosting their site with us. I understand that our clients trust us with their important business websites, e-commerce stores and online blogs. We at JaguarPC value that trust and daily we keep in mind what is necessary to preserve that type of relationship.
The redesign and launch of our website offers may new products and plans. If you have a VPS or dedicated server then you can now add a SSD drive and LiteSpeed software upgrades for some of the best VPS and dedicated server performance possible. If you are using shared hosting but need a more robust plan but aren't quite ready for a VPS yet, then our business hosting plan may suit you better. Some of you might be interested in exploring the abilities of our cloud plans that allow you to scale resources up and back down for your changing needs. Special events on your site, application development projects or even your startup efforts and plans will benefit from being on the cloud. Resellers have new options as well with our partnership program and UK data center options.
I am very excited about all of these new potentials and prospects that we now have available. These additions mean that JaguarPC can better meet the hosting needs of an even more diverse group of clients and we can continue to do that very well.
I encourage you to contact our team to see what we can provide that will help your website, blog, business or e-commerce site shine. Does your account need a little polish or is it working perfectly for you? Either way, you can know that when you contact us for support and services we will take a hands on approach that demonstrates JaguarPC is a hosting company that values the trust you put into our services and we don't intend to let you down.
Have a terrific summer,
Greg Landis CEO JaguarPC
Boost Your VPS and Dedicated Server Performance
LiteSpeed is an Apache drop in replacement which can improve server speeds by 6X over Apache and allows a 50% improvement in PHP performance versus Apache. It uses the same apache configuration and works the same way that Apache does. LiteSpeed can manage hundreds of thousands of high performance Apache drop-in replacement connections without CPU or RAM spikes and no down time is required for the installation. LiteSpeed is one of the best options available to substantially improve performance on high traffic sites.
Exceptional Customer Service and Technical Support Is Always Our Goal
Here at JaguarPC it is our mission to keep our clients happy with their services. In order for us to better serve you we conduct surveys and reach out to our customers on a regular basis to discover what we are doing best and how we can continue to make improvements. This month Zachary McClung, our sales and services manager, has compiled a review of our customer service and technical support service ratings. At JaguarPC we aim to maintain exceptional levels of service across the board.
Fast and Efficient Server Performance With a SSD
Solid State Drives, SSD, are now available. While traditional drives involve moving parts to retrieve your data, SSD technology involves no moving parts. When you employ this state of the art drive you will see a massive improvement in the way your date is retrieved and the rate at which it is served. The direct acquisition of your data means that applications can be launched in near instant time. High traffic and heavy dynamic content sites will benefit from the improved way that data is acquired. If your site has high input/outputs per second (IOPS) then an SDD upgrade may be the solution you need for the best VPS performance possible.
Cloud Hosting Plans Provide Scalable, Cost-Effective and Secure Solutions
Cloud web hosting is one of the newest plan types offered by JaguarPC. Cloud hosting involves multiple VPS units acting as one. This level of redundancy means that if one server experiences issues then another will automatically pick up any gaps in service. Cloud hosting offers the best redundancy available. If you have been hearing about cloud web hosting then you will want to consider this plan for yourself especially if you are working on a development project, a startup or have a site that needs the added security and data protection offered by cloud plans. The scalable nature of Cloud hosting means cost-effective hosting is at your fingertips.
TIP OF THE MONTH: Use Our Daily Backups and Another Source for 100% Data and Disaster Recovery. While JaguarPC offers free daily bakups you will want to use at least one other data backup source for complete assurance that your data is safe in case of a disaster or minor mishaps.
Need Extra Cash?
Would you like to enjoy some of the biggest affiliate payouts in the industry? Simply join our JaguarPC web hosting affiliate program and refer your clients, friends, family and business associates to start earning handsome rewards. Learn more about our affiliate program.
JaguarPC runs cPanel across our servers because we strongly believe it is the best control panel in the web hosting industry. cPanel allows you to easily get your website online with little to no experience. You can use the main features for managing all of the functions of your website. cPanel allows you to take control of the tasks involved in running a website, from backing up your data to managing your e-mail and domains without headaches, bugs and inconsistencies.
When you are ready to publish your website you can use FTP (file transfer protocol) to upload you files through cPanel. You will find that FTP and Anonymous FTP control systems along with the file management features are easy to use and even if you are publishing your first website you should not have any difficulty with the intuitive and easy to use nature of cPanel.
One of the most important maintenance task you can perform for your website is to take regular backups. Full automatic backups can be performed in cPanel. If you have a larger site your databases can be backed up separately. Don't forget it is necessary to backup your site files and your database files in order for your site to be restored to its original format .
cPanel features allow you to manage your domains. You can park, add-on, create sub-domains, redirect domains as well as use the advanced DNS editor. If you have been struggling with your domain management due to using a variety of domains then this control panel along with the included valuable support areas and videos will make you a domain expert in no time at all.
E-mail management is a breeze with cPanel features that consider you may have more than casual e-mail needs. You can access your mail from anywhere with web based interfaces like roundcube and squirrelmail. cPanel provides you with mail management features that include POP3/IMAP accounts, mail client configuration, auto responders and spam assassin along with easy to setup email authentication.
Softaculous is the leading auto installer for cPanel. You will find over 320+ scripts are available with one click installs along with 1115 PHP classes so that you can stay on top of the latest techniques to make your website even better. These scripts cover a variety of different features which add additional functionality which can benefit almost every website. Softaculous offers regular updates for added speed and the security of your scripts. You can ease your worries about these type of back end issues which leaves you more time to work with your content, products and clients.
SEO with Attracta SEO will be one of the better ways to get ranked on the search engines. cPanel includes a one click install for Attracta. Once you have activated it through your control panel it will allow Attract to generate a site map for you which will get you ranked on many of the major search engines. Once visitors can find your site you will see your website's volume, traffic and overall popularity grow.
These feature are all at the heart of cPanel but you can find a vast array of other tools within the panel that will assist you with your web hosting and site development. If you are an expert or just getting started with your first web hosting account then cPanel will benefit you at all levels for your web hosting and website needs.
Business web hosting is a newer plan at JaguarPC that has been specifically designed with the needs of businesses and e-commerce site owners in mind. Those who might consider more traditional shared hosting packages but have larger needs for resource use, dedicated IP's as well as additional security features will find this all encompassing plan for business users will accommodate the higher levels of resource and custom setting needs that aren't possible through the standardized settings on shared accounts. If you are now using a shared hosting account but are ready to explore more robust account types then a business hosting plan may suit all of your needs.
Shared and Business Plans Both Include
Shared and business hosting accounts offer the added value of JaguarPC's additional features beyond hosting alone. Both plans come with unlimited disk space and bandwidth for the ever growing data sizes of information and the transfer of those file types. Both of these plans types also include the industry leading web hosting control panel, cPanel, which makes it easy for even a complete novice to master the tasks needed to manage domains, files, e-mail and other needs. Security is more important than ever and your account will be protected by a shared SSL certificate. Users also have the ability to enable CloudFlare through cPanel. CloudFlare improves page load speeds and adds an extra level of security for your site. Spamexperts is also enabled on both of these account types to give you the best protection should this type of activity become evident on your particular server where your data and site is housed.
Business Plan Advantages
As a business owner you know your needs are ever expanding and a business hosting plan accounts for the additional needs of those sites that have sales growth and client expansion in mind. You can have your own IP addresses associated with your site on our business hosting plan. Shared accounts all share an IP. You can also have your own SSL for your business account which provides you the added protection you need for your merchant services and e-commerce activities. A free domain is included which can help you branch out your exposure levels across search engines to improve your SEO and page rank. As a business plan client you will be on a server with far fewer users than are on shared accounts. This benefits the amount of resources that are available to you. 600% more resources means your site performance will be significantly enhanced which will translate to a smoother running site which can produce more sales and return visits from your user base.
Business Startup and Merchant Accounts
While some businesses may be out growing their shared hosting account others may just be getting started and realize immediately that business hosting plans are better suited out of the gate. Since the business hosting plan includes a domain. When you start with this type of account, your business can be online in the quickest possible time frame. Once you have the domain directing to the proper name servers you can take advantage of our free RVSiteBuilder. Templates allow business owners to begin the layout of their store for easy website design even if you are a novice. Existing sites can be transferred with ease if you are already hosting that site on another account type or with a different provider. Once you create your content, add your photos and easily integrate your shopping cart along with merchant services then your e-commerce store is ready to open its doors across the globe. Free Softaculous also provides over 100+ scripts to enhance your services and pages so that your clients have the best experience. Business web hosting is the best hosting plan for those who have smaller but growing and expanding services and products.
Overall, if you have an online business on shared hosting or you are planning on putting your business online then business web hosting is the right option for you. The additional security features along with IP addresses and an included domain as well as free scripting tools allow you to create a store front that can give your business site greater exposure and an enhanced buying experience for your visitors. Contact our team at firstname.lastname@example.org to learn more about a hosting plan that creates the best environment for your online business.
JaguarPC is offering over an amazing $1.99 .org special * through the month of July.
Why a .org Domain?
When you need to get the best rank presence and traffic for your .com domain then a .org domain can help immensely. If you already have an established .com extension then you should definitely consider the benefits of also obtaining the .org extension as well. Blogs, businesses and e-commerce presences that have a brand and a reputation to protect can't afford to have their names taken and used by others for alternative purposes which can include websites that might try to mimic your .com's services or products. Even worse consequences could occur due to malicious activities using your .com address as a .org. Purchasing the .org extension can give you the confidence of knowing that your hard work and efforts won't be diminished by a perpetrator who is riding on the coat tails of your own efforts.
Trusted and Established
.org domains are trusted by consumers and potential clients. Most established businesses that are doing well or have good future potential will procure their .org for purposes beyond name recognition and brand name protection. Not only is having a .org domain an important sound business decision but it can also have the benefit of increased web exposure. Search engines will index your .org domain and your .com domain leading to better ranks and more results to get your organization in front of more prospects that will have a potential interest in your organization. The more you are seen the more popular you can become .
Philanthropy and Non-Profits
Groups that promote and engage in philanthropy and the absence of profit structures are more prone to use .org domains. People around the world have an interest in finding your website or blog that promotes a cause or special interest when you use a .org name. The extension lends the concept of organization over business to potential members and contributors for your principal or movement. Special fund and awareness raising efforts may be taken more to heart when a .org is present on the world wide web address. Those who have interests will note that your site or blog's efforts are more contribution over profit based and may lend a more sympathetic ear and greater support to your efforts. Use a .org to have your mission gain greater and more respected recognition. Highlight the socially responsible agendas that you are promoting and get a better response through the association and reputation of .org.
Professional Organizations and Associations
Organizations can naturally benefit from the clear association with .org. Professional outreach can gain greater momentum, respect and additional members as well as influence by the use of this trusted and well know cross link. The American Heart Association and The American Bar Association are two good examples of organizations that are well recognized and make good use of the .org extension option. If your site deals with professionals then .org is a solid choice which will help you gain new members and let the public know more about the services and benefits that your organization is capable of providing. The greater respect and the association with professionalism can help your membership grow and maintain a good light in the public eye. A .org can help your professional organization gain the value of being a respected authority and the go to link for networking and information.
Overlooking the deeper values of a .org domain could cost you the recognition, awareness and protection that your brand, association, organization or non-profit deserves. When you purchase a .org domain you are increasing the awareness of your organization and allowing a broader audience to engage with and promote your cause. Don't get left behind on the search engines but inspire more support for your agendas and overall cultural institutions, religious organizations, civic and artistic efforts as well as social and sport teams, and communities. Spread the word with a .org and take advantage of the world wide community gains for more members and contributions. .org can be a signal that you are in it for the greater good over the greater green.
*New domains only, no transfers or renewals, first year only.
Growing and established businesses will benefit from the fact that cloud hosting offers an affordable, flexible platform which can be used for anything from website design to application development to e-commerce. Rather than being beholden to one server, you can rest easy knowing your organization is backed by a group of servers that are managed by a reliable web hosting provider. Small to medium-sized businesses often benefit most from cloud hosting, as it’s a pay-as-you-go, scalable, customizable service that can be used for a wide variety of projects and operations.
Reasonable Price Models
Like other forms of hosting, cloud offers dependable uptime, flexibility, ample storage, and data protection options for a more a more manageable cost rate over other types of hosting plans. Because cloud hosting users only pay for what they use, you’ll enjoy greater savings and access to the resources you need when you need them. Hosting on cloud servers removes the need to set up and maintain complex hardware and update software, which reduces costs, as well as the need for an extensive technical support team. You can easily add and remove services based on your current needs, or stick to a set of resources that allow you to stay within your budget.
Automatic program and software updates are another reason why many businesses opt for hosting via cloud servers. Because cloud hosting services are delivered through an Internet connection, upgrades to software and programs are made automatically by hosting companies. Rather than having to purchase licenses and/or updates and installing them yourself, your cloud hosting provider will ensure you’re always using the latest versions of your applications. This increases savings and also frees up the time users would otherwise spend on managing hardware.
Flexible Security Measures
Contrary to what many believe, there are a number of security options available for cloud servers. While the use of a public cloud isn't recommended for mission critical information, hybrid or private clouds can be utilized by users looking to safeguard important data. Companies can move everyday applications and data to public clouds so they're accessible to all users, and keep crucial information secured safely within a private cloud. This way, not only is sensitive information kept well-protected, but storage space is also conserved through more efficient management.
By Sabrina Jul 10, 2014 5:02 pm
You've likely noticed the words exceptional service popping up around here lately. Whether it be our display ads, job postings or our survey questions, providing exceptional service is our goal. These are the words we live by. While we don't always get it right, we do more often than not. Your feedback is very important to make sure we do get it right the other times. Today you are looking at June's Customer Service Ratings, Average First Response Times and Average Ticket Response Times. Along with a few other stats that may surprise you.
June Customer Satisfaction Rating
Let's first start off by discussing our Customer Satisfaction Ratings. The Customer Satisfaction Ratings is our here and now feedback in regards to the level of service we are providing. This is instant feedback from customers and it is available on every interactions our team has with you our customer via our help desk at JaguarPC. We utilize a 1 - 5 star rating system to gather feedback on each interaction. In the graph below you'll see each departments rating broken down individually. You'll see our Customer Service department maintained a 5 (100%), E911 Emergency - Server Down 5 (100%), Support 4.7 (94%) and our Support L2 4.7 (94%). The hosted industry standard satisfaction rating is 93%. (Fun Fact J.D. Powers & Associates has cable companies with a overall customer satisfaction rating of 69% OUCH)
Average First Response Time (Support)
The first response time is another key metric we utilize to department the quality of support we are providing. It is important that customers know that when you have an emergency we will be there quickly to begin to resolve your issue. Unlike Customer Satisfaction Ratings the support department as a whole is tracked as one-time. In June our average first response time was higher than we'd like it to be at 45 minutes & 35 seconds. We like to keep first responses to 20 - 30 minutes with our E911 emergency queue under 10 minutes.
Average Response Time (Support)
The average response time for support is the final key metric used to determine the performance of the department. Like the average first response time, it is also calculated as a department wide figure. The average ticket response time includes every response in every ticket throughout the department. In the month of June, the technical support department had an average response of 1h 5m 0s. We like to keep this between 40 - 60 minutes.
Help Us, Help You! Say No To Social Escalations!
We are living in a social media driven world today. It is common place now to tweet a company or post on their wall when struggling with a company. For the local grocery store or a restaurant this works great. When it comes to technology which can be frustrating some days and rapid communication can happen in minutes help us, help you by escalating issues to email@example.com instead. Our social media pages like many technology companies are run by marketing folks and not geeks. They are in the office Monday - Friday 8 am to 5 pm while our geeks are here 24 hours per day, 7 days per week and 365 days per year. When you post on our Facebook page it could sit for 24 hours. When you e-mail firstname.lastname@example.org the issue is escalated within a few hours. Help us, help you and escalate your issue to geeks and not marketing freaks.
If you have any questions feel free to e-mail me: email@example.com I'm always happy to answer any questions you may have in regards to our customer service or support departments.
By Sabrina Jul 07, 2014 10:09 am
Are you interested in establishing your own reseller hosting company? Providing reseller services is a way for individuals who are knowledgeable in web hosting to rake in profits and build a flexible, gainful career. There are several important points of interest to consider before moving forward with building your business, such as your understanding of hosting, marketing, meeting client demands and choosing a web host.
Basics of Reselling
Reseller web hosting is an effective and inexpensive method of starting up a hosting company. Basically, becoming a reseller involves repackaging hosting services from another company, making changes and adding a few upgrades, and provisioning those services to clients. Resellers typically control the services their clients receive through the use of a control panel, allowing them to add or remove resources per clients' wishes. Hosting companies that offer reseller programs often give resellers access to certain add-ons and features, which they can upsell to their clients.
Before you take steps to begin a reseller company, it's a good idea to ensure you're learned in web hosting and resolving related technical issues. If you're confident in your knowledge and have the proper tools, licensure, and accounts in order, you need to find a dependable web host that meets your needs and standards. Once you've chosen a provider to resell hosting services for, it's important to decide on service rates and how you'll manage customer inquiries. Setting up a reseller web hosting site and advertising your services as much as possible are also necessary to expand your company and draw in clients.
There are a number of benefits to establishing a reseller hosting company, assuming you're well-versed in hosting and can meet client needs. Managing a hosting company is good way to earn a lasting income, especially as you likely won't need to purchase or maintain hardware and equipment. Also, reseller web hosting companies that put time and effort into marketing their services often net clients that operate in various fields. Reseller web hosting services are often beneficial to clients that manage small companies, such as website design/development teams, bloggers and forum moderators.
JaguarPC wishes all of our customers a happy Fourth of July holiday. It should be a terrific weekend for barbecues, music, friends and families as well as fireworks. Almost all Americans will be out and about whether they are hosting or being hosted. It is a day for everyone to celebrate.
Independence day produces over 15,000 fireworks shows that use over 213 million pounds of fireworks and Americans spent over $645 million on fireworks last year alone. The Macy’s 4th of July show in NYC uses 75,000 pounds of fireworks in roughly a quick half-hour. The 4th of July also sees the nation consumes 155 million hot dogs, which means that trail would stretch from D.C. to L.A. over 5 times. Enjoy a few more fun and fascinating statistic for the day.
Stunning displays of pyrotechnics light the evening skies, but how do they work? While almost everyone enjoys the display the young ones generally are curious about how it all happens. Explore a basic guide on how fireworks are produced and how all the pops, bangs and magnificent colors are put together. You will be ready this year when the questions come your way. Its a little bit of chemistry tied up with creativity and a good amount of caution.
If you have the food, fun and the fireworks covered then you may want to add some patriotic music to your list. America’s favorite songs according to BuzzFeed” for July 4th are: 3 percent prefer “The Star Spangled Banner” 1 percent prefer “God bless America” 96 percent prefer “Firework” by Katy Perry.
If you still find yourself at a loss for a good patriotic play list then here is a selection of over 20 Fourth of July worthy songs that you can stream which will leave you more time to head back over to the grill or take another dip in the pool.
While the Fourth of July represents the feeling and the spirit of Summer, vacation follows for many hard working Americans. Most of us set up the standard out of the office e-mail auto reply but if you are willing to get a little more creative this year then you may want to consider some of these out of the office e-mail auto-responds. Try one of these fun setups that will let everyone know that your inbox won't be a source of your concern while you are taking a well deserved rest this summer.
Light your sparklers, grab your ice cream and have a terrific summer season and a happy and safe Fourth of July from all of us here at JaguarPC.
By Sabrina Jul 01, 2014 4:06 pm
Is a cloud web hosting solution the right choice for your business? If you’re one of the many business owners; such as a startup, large scale e-commerce site or even a development testing team, who feel they’d benefit from cloud hosting, it’s important to be able to spot the differences between true cloud solutions, and services that vaguely resemble cloud web hosting. To ensure you receive the best value for your money, doing your homework on cloud server hosting before selecting a plan is the best way to avoid falling for a marketing ploy.
Avoiding Problematic Web Hosts
There are a number of ways to identify a company that uses "cloud" as a buzzword rather than actually provisioning cloud services. Before signing up with a provider that offers alleged cloud server hosting, it's a smart idea to do your homework and keep an eye out for certain red flags. Many companies that don't provision true cloud services are often troublesome due to issues related to steep rates, lack of upgrades, frequent downtimes, and unhelpful support. Additionally, imitation cloud server hosting forces customers to either purchase too many or too few resources, when they should be entirely scalable.
Choosing the Right Company
Genuine cloud server hosting doesn't suffer from the issues common with imitation cloud services. For one, you can expect to pay for the services you use, rather than having to pay for resources that fall above or below the amount you need. Upgrades via cloud hosting are completed automatically by providers. This way, you don't have to purchase costly upgrades for your software, as you'll be quickly updated to the latest versions. True cloud solutions are also not restricted to a particular location, and can be accessed from anywhere, on any device with an Internet connection.
Why It’s Important
Cloud hosting has become a popular choice for businesses large and small, and many less trustworthy companies advertise cloud web hosting in an attempt to boost profits. When you've decided cloud server hosting services are right for you and your business, you're probably expecting to receive the perks you would get with a reputable company. However, it's important to keep in mind that not all web hosting providers operate on the same tier of quality, and make sure you do your research.
By Sabrina Jun 27, 2014 7:15 am
Backup services are one of the core web hosting features that all quality companies should offer. As a safety net system, backups can save business owners from total data loss which can force them to rebuild their websites, create content, and recollect customer information from scratch. When it comes to your livelihood, you can never be too careful. Utilizing a daily backup service is one way to ensure an easy recovery from natural disasters, hackers, malware, and other adverse situations.
About Data Centers
Many established web hosting companies oversee data centers, which store the servers which contain hard disks that hold and house sensitive client information. Data centers are categorized under a prestigious system: Tier 1, 2, 3, and 4. The further up the data center tier system you go, the greater the overall security, power supply, and backup systems. High-tier data centers are typically protected under heavy surveillance, ensuring maximum protection for clients. Companies that deliver fully managed services have staff on-site 24/7 to provide daily backups, updates and upgrades.
Remote Backup Services
Backups are completed in various ways, and are generally safety precautions website owners take to avoid any loss of critical data. Remote backups, sometimes referred to as cloud backups, are commonly provided by web hosting companies in an effort to combat data loss. Remote backup involves copying important files to storage mediums in a provider's data center, giving users the ability to access them later should any accidental information loss occur. In the event a business owner’s website is comprised, they’ll have access to their backup client information, product descriptions, content, images, etc.
Added Peace of Mind
While a dependable backup service is a must if you're thinking of signing up with a web hosting provider, it's also important to backup files on your own. Many data centers have systems in place to lessen issues such as overheating, fires, and power outages. However, you can never be 100% assured that an accident won't compromise you resources. Taking advantage of a provider's backup services, as well as taking precautions on your own, ensures that you'll have your website's information should one medium fail. You can easily locate a low cost online backup system to serve as added protection.
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