Category Archives: Site Management

JaguarPC would like to introduce Katrina, our technical support manager.  Katrina has been busy tidying up support since her arrival and many improvements have already been put into place. Katrina has a great sense of humor and is always striving to improve support and create new systems to make our daily operations run more smoothly. Please, take a few moments to acquaint yourself with one of our most vivacious staff members here at JaguarPC.

What brought you to JaguarPC?
I knew someone who worked here previously and they brought the company to my attention. Once I started looking at the company, I liked what I saw. It is a solid growth company that has good communication with customers, an active forum, and an excellent knowledge base.

Can you tell us a little bit about your background?
I come from a large family of nothing but computer geeks. My two sons are also a bit on the computer geek side. If you don’t know much about computers and want to be bored to death, come eat dinner with us! I am an Air Force veteran and I started on the Internet before there really was an Internet. I loved the old BBS days! I was running a computer shop at that time and I was learning how to build and repair them.  I worked for another hosting provider for 8 years before coming to JaguarPC.

What is the best part of your job?
I enjoy being part of a very dynamic company with lots of great future plans and helping customers any way I can. I have always liked helping people and I am really looking forward to helping improve our support for both our customers and our staff.

What challenges are you planning to overcome here at JaguarPC?
My job here is to improve support and manage the support staff. I am looking at improving communication with customers further when there are server issues, improving the handling of some issues, and we are currently looking at ways to increase the speed of full server restores and testing those options.

As a support manager, is there anything you would like to let JaguarPC customers know?
Yes! I see all feedback that comes back on tickets so please do leave feedback there and I also see any suggestions in our feedback forum. We do want to hear from you all! Feel free to ask to have a ticket sent to me if you feel it is not being handled correctly or in a timely manner. You can also find me in the forums as JPC-Katrina.

What activities do you enjoy when you find some leisure time?
I’m out running around on my little scooter chasing the wind or I’m geocaching ( a game which uses a GPS device to find thousands of hidden caches all over the world full of “treasures” or just log books to sign).

JaguarPC is delighted with the addition of Katrina to our stellar support team. We know you will be too!

 

One very lucky JaguarPC affiliate became the proud owner of a sleek and shiny new 32GB iPad 2! Every member of our affiliate marketing program that made a successful referral over the course of November had a chance to win our iPad 2. JaguarPC sends congratulations to Scott Buehler as the winner of our November affiliate iPad 2 giveaway. Scott simply signed up for our affiliate program, made a successful referral, earned an entry into the contest and was randomly selected as the winner. Scott was kind enough to send us this picture to let us know how happy he was with his newest technology tool.

Thanks to all of you who participated in the affiliate program contest and spread the word about JaguarPC’s affordable shared hosting, VPS hosting, and dedicated hosting solutions. Your efforts have substantially helped our affiliate program become more successful. Keep those referrals flowing to achieve the highest payout levels at $110. You can improve your own referral numbers by using your signature on forums and blog posts or if you participate in online communities then use your influence to spread the world about our affiliate marketing program.

With payouts ranging from $65 to $110 per referral, JaguarPC offers one of the highest paying affiliate programs in the industry. When compared to other hosting affiliate programs, you get a handsome reward regardless of what type of plan you refer. And you benefit from an incredible 90-day referral period. Combined with the uncompromised quality of JaguarPC’s hosting services, the extensive referral period ensures top conversion rates, which translates to more money in your pocket.

Even though the contest has ended there is no reason to stop promoting the affiliate marketing program at JaguarPC. Keep taking full advantage of our hosting affiliate program by using our newest banners and tracking tools to maximize your efforts and maintain your momentum. Thanks again to all of you who participated and made November one of our most successful affiliate referral months yet.

To learn more about JaguarPC’s free affiliate program or to become an affiliate, visit jaguarpc.com today.

JaguarPC, a market-leader in shared hosting, reseller web hosting, Virtual Private Servers (VPS hosting), and dedicated server hosting, announced today the implementation of the CloudLinux operating system (OS) to further improve server stability. Working alongside the policies and practices that JaguarPC already has in place, the deployment of this new operating system specifically designed for use in shared hosting environments provides customers with peace of mind that their web presence is in good hands.

“Across every element of JaguarPC’s services, we are continually looking for ways to become even better,” says Greg Landis, CEO at JaguarPC. “One of our ongoing concerns is that some shared hosting customers might suffer if one of the other users, who shares their hardware, places too much demand on resources, through misuse or natural growth in popularity. We have investigated a number of different methods to protect our users from this problem, and CloudLinux came out with the best results.”

Also known as “web hosting,” a shared hosting service is the standard choice for most startup businesses or individuals looking to establish themselves online. In early stages, traffic levels and content types require fairly limited use of system resources such as bandwidth, RAM, disk space, and processing power. With several accounts hosted on the same hardware, shared hosting plans are a cost-effective way to launch a web presence and begin the process of building an online reputation. However, as a business grows and web presence demands change, there is a necessity to use increasing amounts of system resources, which, in turn, can result in a noticeable loss of service quality for any other customers hosted on the same server. CloudLinux OS is a variant of the popular Linux operating system that is specifically designed and built for the purposes of web hosting, with kernel-level functionality to control potential overuse of resources from occurring and impacting other accounts.

“With CloudLinux, every one of our shared hosting accounts has a definitive resource limit that can’t be stretched under any circumstances,” says Landis. “This completely removes the possibility of unpredictable spikes in traffic or system usage causing problems for other accounts, regardless of how many different users share your hardware. Even better, our customers will only notice the changes we are rolling out because their server will be more stable. When it comes to usability and convenience, CloudLinux works just like CentOS or any of the other major Linux builds.”

The dependability of CloudLinux web hosting also brings with it some benefits for JaguarPC’s growing number of reseller web hosting users. As a direct result of increased server stability, hosting resellers are able to more confidently deploy a larger number of accounts per server, maximizing revenue levels without needing to compromise performance or quality of service. In addition, CloudLinux reseller hosting plans are likely to decrease the overall number of calls for support that resellers receive from their customers, thanks to continued compatibility with the convenient cPanel control panel software, and decreased likelihood of service degradation at any point.

“In the 13 years since we were founded, we have always focused on delivering excellent customer service,” says Landis. “But we know that achieving this goal depends on keeping up with the latest improvements in technology that our customers could make use of. With CloudLinux, we have finally found an operating system that can give our shared hosting customers complete peace of mind that they won’t suffer the consequences of somebody else’s resource abuse. As we roll out CloudLinux OS across the network, we are confident that our customers will see the increased server stability for themselves.”

Having built its reputation on outstanding customer care, JaguarPC has grown to become a key web hosting provider with satisfied customers all around the world. Now, by adding the stability of CloudLinux OS to existing services, including 24/7 customer support, JaguarPC is ready to give its customers yet another reason to put their trust – and their web presence – in the hands of JaguarPC shared hosting.

Customers who are interested in learning more about JaguarPC’s range of shared web hosting and reseller web hosting services are encouraged to visit JaguarPC.com or call (888) 338-5261 for more details.

About JaguarPC:  Established in 1998, JaguarPC is one of the world’s most trusted and experienced hosting companies. JaguarPC delivers superior service to clients through its cost-effective, high-value services model. JaguarPC provides hosting support to business and personal clients from across the globe including the world’s leading companies and governments in many countries. JaguarPC has over ten years of experience in the hosting industry and has a growth rate of over 95%, year after year. JaguarPC has recently expanded their competitive service range and pledged ongoing commitment to outstanding support with the expansion of its US-based technical support staff available via phone, email, chat, or ticket, 24/7/365. For immediate support, call (888) 551-3050 or use the convenient support ticket system at http://www.jaguarpc.com/clients.

Have you been itching to hold your own iPad?

Get your hands on this super thin pad equipped with a faster processor and front and back camera. Exceptional battery life and FaceTime video chat capable. It takes mobile computing, marketing and gaming to new levels.

Enter between November 1st, 2011 at 12:00 am CST - November 30, 2011 at 11:59:59 PM CST and the prize can be yours.

Prizes: iPad 2 – 32 GB w/Wi-Fi

JaguarPC will hold a random drawing and select one (“1”) lucky winner from all entrants.

The lucky winner will be announced on Dec. 1^st, 2011.

Eligibility: Must be 18 Years of Age, Must be Legal U.S. resident, Must be in good standing as an affiliate member.

Right now you can take advantage of a chance to finally have the means to make mobile computing part of your world.

It is Free and Easy. Why not sign up and to become eligible for a chance to win a free iPad 2?

If you are not yet an affiliate then join today: http://www.jaguarpc.com/affiliate-signup.php

Affiliates pass around your link and sign-up new members to earn multiple entries

• Login to your client area:  http://www.secure.jaguarpc.com/clients


• Click on “Extras”


• Click on “Buttons and Banners”

Still Not Convinced?

Our affiliate program compensates you with a tiered level system. The more sign-ups you produce the more you earn. Our reputation keeps us at the front of the pack. Our affiliate program will get you running and earning with us in a no time flat. As a member of our affiliate program you aren’t winning only when you sign-up new accounts but also when you enter to win the iPad 2 – 32 GB with wi/fi. Don’t miss this chance.

If you are still not signed up as an Affiliate member with JaguarPC then reconsider:                    

Revenue-Generating Affiliate Marketing Program

• Commission Rates have Three Levels – Earn up to $110.00 per referral!


• 45-day Referral Cookie


• Frequent Affiliate Giveaways – Helps you increase conversion levels


• Professional, Consistently-Updated Banners and Text Links


• Monthly Affiliate Newsletter – Remain informed of recent and future developments


• New Specials Every Month – Check back monthly to update your content! The specials will help you make more cash!


• Dedicated Affiliate Manager to answer all of your questions

Become an Affiliate Member Today: http://www.jaguarpc.com/affiliate-signup.php.

Rewarding you for your affiliate participation.

It is Free and Easy. So, why not sign up and enter for a chance to win a free ipad?

Good luck!

Get acquainted with our affiliate manager and he will answer your questions and get you signed up: Nathan@jaguarpc.com or visit http://www.jaguarpc.com/affiliates

It’s critical that businesses complement their servers with an investment in a high-quality backup and storage solution.

By Greg Landis

Businesses of all sizes are increasing their use of the Internet on a daily basis. They are using the Internet to communicate, publish content and store and process data with the help of web-based applications. With all of this content and data being created and stored on servers, there is a corresponding need to ensure its safety. Hard drives can fail, servers can be hacked, human error can cause data to be deleted, and the data centers that house these servers could catch fire or become victim to natural disasters or even terrorist attacks. All of these are plausible scenarios that can threaten the integrity of the data stored on a server.

Because of these realities, it is absolutely critical that businesses complement their servers with an investment in a high-quality backup and storage solution. This will guarantee that mission-critical data and content is backed up regularly and protected against technical failure, human error or disaster. All types of organizations need this type of insurance. A single hard drive failure can result in the permanent loss of important content, contact information, sales records and financial data. Such a disaster would be a death sentence for any organization conducting business on the Internet. There are other good reasons to have a backup plan. With the right protection in place, customers can be free to experiment and push their servers to do more without having to worry about the negative ramifications. It also brings peace of mind that contributes positively to an organization’s operations.

Buy data protection from a hosting company

It makes a great deal of sense to buy storage and backup solutions from a hosting company. They already host the customer’s server and data protection is a logical extension to web hosting that can be integrated and run off the same network. Customers also benefit from a single bill for all their IT hosting services and by working with their hosting company, have a single point of contact, a high degree of familiarity and comfort and the ability to manage their environment from a single unified interface.

Customers should understand that backup and storage is typically not included with a standard dedicated server. It is usually purchased as an optional add-on service. However, a problem in the market is that many hosting companies are not aggressive about educating and selling customers about the importance of data protection. Even worse, many hosting companies do not even have an affordable, fully functional and easy to use solution. Customers that value their data and want backup and storage services should look for a hosting company that has the breadth and quality of services they are looking for.

JaguarPC’s Data LockBox

JaguarPC has been in the hosting business for over a decade and offers its customers Data LockBox, a backup and storage solution built on R1Soft’s industry-leading Continuous Data Protection (CDP) software. CDP enables customers to back up their servers by providing near real-time replication of their data. JaguarPC installs the CDP software on the customer’s server and it takes snapshots and duplicates the content and data onto a separate backup server. Because the data replication process is continuous, customers are able to restore their servers to a designated point in time in the event of hardware failure or disaster. CDP provides bare metal restore capabilities – bringing back the original state of the server, complete with the entire operating system, settings and data. No re-configuring or re-installation of the operating system is required.

Data LockBox brings a number of other features and capabilities to the table.
CDP backs up incrementally, copying only sectors of a disk that have changed since the previous backup. Combined with standard compression technology, this reduces storage utilization and CPU overhead significantly and enables the replication process to be completed within minutes. CDP also features full data encryption during transmission and in storage, ensuring robust levels of security. Other features include a MySQL database add-on, true database in-memory backup, event logs, reporting capabilities and support for both Windows and Linux-based virtual machines.

With Data LockBox, customers receive access to a web-based control panel, which allows them to manage their data protection capabilities and instantly restore content directly from the backup systems. Customer can also set backups to take place on an hourly basis. The level of control provided through the management tool gives customers that prefer to be hands-on the flexibility they are looking for and enables them to access their solution remotely and on a 24/7 basis.

Data LockBox supports servers running on both the Linux and Windows platforms and can be used to backup hosted servers, on-premise servers, office workstations and personal computers. JaguarPC also provides back up servers – powered with free versions of R1Soft – to other hosting companies on a white label basis.

JaguarPC has been in the backup and storage business for several years, having been one of R1Soft’s beta testers and original hosting partners. With a long history hosting for the SMB and enterprise community, and a strong technical grasp of storage technology, JaguarPC is uniquely positioned to meet the data protection needs of customers.

About JaguarPC

JaguarPC, founded in 1998, is an industry-leading provider of web hosting services to small and medium-sized businesses, government agencies and non-profit organizations worldwide. Customers enjoy the flexibility of choosing from a full suite of hosting solutions, ranging from shared hosting and virtual private servers to dedicated hosting and managed hosting. JaguarPC also operates a reseller program, helping smaller organizations jump into the hosting business or augment their current offerings. Each JaguarPC hosting plan is backed by a world-class data center infrastructure and network, and supported by a rock solid customer service operation. With over a decade of experience, JaguarPC helps organizations realize their full potential by capturing the power of the Internet.

To learn more, please visit: http://www.jaguarpc.com.

JaguarPC, an industry-leading provider of end-to-end web hosting services, today announced that the web site building software tool RVSiteBuilder Pro will be available with all shared and reseller hosting packages.

RVSiteBuilder Pro is a hosted web site building software application that features an intuitive WYSIWYG (what you see is what you get) user interface and a large library of ready-made templates that allow users to create a professional looking web site in literally minutes. A wide selection of themes allow users to create a web site for almost any purpose, whether it be a blog, photo gallery or a web presence for a small business.

RVSiteBuilder Pro enables users to build much more than plain vanilla web sites. Several new features can be conveniently integrated into a web site through a point and click interface, including photos albums, hit counters, guest books, blogs and FAQ guides. There is also a supply of free media such as commonly used banners, buttons and icons, along with a library of images.

“JaguarPC is always looking for a way to add value to our hosting offerings,” stated Greg Landis, CEO of JaguarPC. “RVSiteBuilder Pro is an easy-to-use software application that anybody without technical experience can use to build an attractive, professional looking web site. This is the essence of value and we are providing it free to our shared and reseller hosting customers. It is further proof that JaguarPC is committed to enabling customers to realize their full potential on the Internet.”

RVSiteBuilder Pro recently released an updated version of its software (version 3.0), adding an updated navigation system, a new blogging application, database capabilities and improvements to the Ajax-enabled user interface. A total of 16 new templates have been added to the library in this newest release. RVSiteBuilder Pro has a library of 646 templates.

For more advanced users, there is an online Flash editor and users can also download templates, customize them and then re-upload them for future use.

RVSiteBuilder Pro supports all major web browsers and operating systems. It is available in multiple languages, allowing customers around the world to build a web site in the language they are most comfortable with. Languages supported include English, French, German, Italian, Spanish, Brazilian-Portuguese, Finnish, Norwegian, Turkish, Portuguese, Romanian, Russian and Slovak.

You’ve probably heard quite a bit about “social networking” lately. But what is it? Through sites such as Facebook, MySpace, and Twitter, you can network with others who are in your field, as well as business contacts, customers, and potential customers.

When the Internet became popular, people checked to see if a business had a website. If they didn’t, that customer may very well have gone to a competitor who did have a website. These days, customers—current and potential—are looking to see if a business has a Facebook page, or a Twitter page (we do!). It’s free and easy to set up an account with these sites, and once you do, you’ll have the ability to connect with people in a whole new way.

Through Twitter, you can easily give quick updates about company news, sales, and promotions. You can even give a link to a new blog post, or promotion, which in turn could mean increased sales. With Facebook, you can draw in customers and potential clients in a non-invasive, laid-back environment. Sure, you have a product to sell, but through Facebook and Twitter accounts, you can give that extra level of service without the “in your face” tactics that many businesses use.

The opportunities are endless with Twitter and Facebook. You can keep your customers up-to-date through Twitter (or Facebook, for that matter), which will increase customer confidence, as they will be able to see that you’re quickly resolving the problem, and that you care enough about your customers to provide updates.

While it’s understandable that some may be hesitant to embrace social networking, it’s clearly taking the Internet by storm, and those businesses who don’t embrace it may find themselves left in the dust, as customers flock to customers who keep up with the times.

Don’t let your business be left in the dust. Let your business flourish, and gain even more customers by not only creating accounts with social networking sites, but actually taking full advantage of it by interacting with customers, and constantly keeping your content fresh and updated. Update your Twitter page daily, even if it’s only just once. Respond quickly to direct messages, and comments. Respond quickly, too, on Facebook, MySpace, and any other social networking sites you may join. By doing this, you’ll impress your customers, and enjoy one added bonus: word of mouth, which is part of the wonders of networking.

These days every business is trying to be as green as possible, but what about going green in web hosting companies? It seems almost oxymoronic that a data processing business would be able to go green. After all, it takes a lot of power to keep all those servers, PC’s and associated equipment humming along at max capacity. It would almost seem impossible. Unlike other businesses that use less energy, web hosting businesses can’t really use solar or wind power yet. Or, if they do it only accounts for a small portion of energy use.

So, how does a company go about going green in web hosting? Well, the truth is there are many creative ways for a data processing company to be green and they are all quite simple, inexpensive and can save lots of money and the environment when put in place. First of all bigger is not always better. Keeping your facility as simple as possible does a lot to keep costs down and protect the environment around you. Ask yourself, does my web hosting business really have to have an ornate entryway or waiting area? Most likely the answer is no.

Many Data Centers use additional gas or electricity to heat and cool the non-data portions of their facilities. However we’re implementing heat pumps that utilize the heat from the data center to heat the offices and generator quarters in the winter and utilize the data centers highly resourceful cooling towers to provide cooling to the offices in the summer. This not only saves us money on burning gas or electricity to heat the space, but is more environmentally friendly. Our use of well water for the cooling towers also provides geothermal heat removal since all the water being input to the towers is from the earth at a constant 55 degrees Fahrenheit which removes BTU’s from the water and the building naturally. This gives us natural BTU removal through geothermal cooling but it also gives us a big savings in water replacement and reduces the amount of electricity needed to allocate city water over long distances and the harmful chemicals used in its treatment for drinking purification, as well conserves potable water in the city’s watershed.

Going green in web hosting businesses is as easy as using some common sense. For instance it is well known that newer machines are more efficient. So, take some of that money you would have used for dressing up your facility and replace your servers and PC’s. Then make sure you have a good solid replacement program put in place so you can keep your facility efficient by replacing machines when newer models come out. What about those old machines? Why, recycle them of course. We recycle all of our cardboard, metals and our old computers. Nothing goes to landfills except non recyclable garbage. We’re serious about our commitment to the environment. As a customer, you can be sure that we’re doing our best to be the least wasteful, most energy efficient Web Hosting Company.

One other thing to consider when going green in web hosting businesses is the manner in which you cool down equipment. Take a good look at your cooling systems and make sure you are using the most efficient equipment in the best possible manner. You can save a lot of energy and a lot of money by just making some minor adjustments. Packaging materials are a real bane to the environment so come up with a program for reducing your use of packing materials. You will find it is easier than you may think. Can a web hosting business go green? You bet it can! It’s been proven.

There are millions of domains already registered, and more than one person has anticipated purchasing that perfect domain name, only to find that someone has already beaten them to the punch. Out of luck? Maybe, but maybe not.

If a domain is already registered, and you want to purchase it, you can always approach the owner by looking up the information in the WHOIS database. The best way to contact a registrant is through e-mail. If they decline to sell the domain, there’s not much you can do, provided that they keep the registration of the domain current.

However, if they allow their domain to lapse, services such as Snapnames may allow you to purchase it once it goes through the process. There is a grace period after the domain registration expires. After a while, the domain is finally “dropped”, or deleted from the system, allowing anyone to grab it. Many companies automatically track soon-to-expire domain names, and automatically grab a popular domain within seconds of it becoming available again. There’s no guarantee as to who will get it; many companies and private people grab expired domains, and competition is fierce.

One other weapon in your arsenal is backordering. Several companies, including GoDaddy, offer this service. As the name suggests, it allows you to try to stake a claim to an expired domain. There is a fee involved, and there is no guarantee that any given company or person will successfully snap up an expired domain, as it’s literally a matter of seconds that’s involved. One thing that experienced “domainers” do is backorder through several companies, increasing the odds that they will successfully obtain the expired domain name.

The domain business is one of fierce competition; the more popular a domain, the more intense the proverbial wolves will fight for a domain the second that it’s dropped. Let this also serve as a word to the wise: don’t let your domains lapse, and keep them current, so that someone doesn’t snap up your domain. However, if there’s a domain that you have your eye on, backordering and “snap” services are just a few methods that you can try to obtain the domain name should the owner not wish to sell.

Your website is important to you, and so is the uptime. If your website goes down for any reason, of course you want to know. But if you’re not sitting in front of the computer all the time, how do you know if your site goes down? With monitoring services, such as Alertra.

What this service does is it monitors your website by pinging it from different locations around the world. If a problem is encountered, you are notified by phone, SMS, e-mail, pager, or instant message, depending on your preference. If you have a shared account, by the time you’re alerted, we’re probably already fixing it. But if you have a dedicated server, a service such as Alertra can prove to be quite invaluable.

How much you pay per month depends upon how often you want your website pinged, and how many methods of notification you choose. But regardless of how you go about it, it’s a priceless service, because you can be notified of downtime very quickly, which in turn will allow for a quick resolution to the problem.

Alertra is not the only company to offer such a service; other companies such as SiteUpTime, and Uptrends are two of the many companies to offer this sort of service. When it comes to uptime, knowledge is power, and knowing when your site is down, whether it’s the server itself, DNS, or only e-mail, you probably would want to know right away. Companies such as Alertra give you that knowledge, and that peace of mind.