It’s critical that businesses complement their servers with an investment in a high-quality backup and storage solution.

By Greg Landis

Businesses of all sizes are increasing their use of the Internet on a daily basis. They are using the Internet to communicate, publish content and store and process data with the help of web-based applications. With all of this content and data being created and stored on servers, there is a corresponding need to ensure its safety. Hard drives can fail, servers can be hacked, human error can cause data to be deleted, and the data centers that house these servers could catch fire or become victim to natural disasters or even terrorist attacks. All of these are plausible scenarios that can threaten the integrity of the data stored on a server.

Because of these realities, it is absolutely critical that businesses complement their servers with an investment in a high-quality backup and storage solution. This will guarantee that mission-critical data and content is backed up regularly and protected against technical failure, human error or disaster. All types of organizations need this type of insurance. A single hard drive failure can result in the permanent loss of important content, contact information, sales records and financial data. Such a disaster would be a death sentence for any organization conducting business on the Internet. There are other good reasons to have a backup plan. With the right protection in place, customers can be free to experiment and push their servers to do more without having to worry about the negative ramifications. It also brings peace of mind that contributes positively to an organization’s operations.

Buy data protection from a hosting company

It makes a great deal of sense to buy storage and backup solutions from a hosting company. They already host the customer’s server and data protection is a logical extension to web hosting that can be integrated and run off the same network. Customers also benefit from a single bill for all their IT hosting services and by working with their hosting company, have a single point of contact, a high degree of familiarity and comfort and the ability to manage their environment from a single unified interface.

Customers should understand that backup and storage is typically not included with a standard dedicated server. It is usually purchased as an optional add-on service. However, a problem in the market is that many hosting companies are not aggressive about educating and selling customers about the importance of data protection. Even worse, many hosting companies do not even have an affordable, fully functional and easy to use solution. Customers that value their data and want backup and storage services should look for a hosting company that has the breadth and quality of services they are looking for.

JaguarPC’s Data LockBox

JaguarPC has been in the hosting business for over a decade and offers its customers Data LockBox, a backup and storage solution built on R1Soft’s industry-leading Continuous Data Protection (CDP) software. CDP enables customers to back up their servers by providing near real-time replication of their data. JaguarPC installs the CDP software on the customer’s server and it takes snapshots and duplicates the content and data onto a separate backup server. Because the data replication process is continuous, customers are able to restore their servers to a designated point in time in the event of hardware failure or disaster. CDP provides bare metal restore capabilities – bringing back the original state of the server, complete with the entire operating system, settings and data. No re-configuring or re-installation of the operating system is required.

Data LockBox brings a number of other features and capabilities to the table.
CDP backs up incrementally, copying only sectors of a disk that have changed since the previous backup. Combined with standard compression technology, this reduces storage utilization and CPU overhead significantly and enables the replication process to be completed within minutes. CDP also features full data encryption during transmission and in storage, ensuring robust levels of security. Other features include a MySQL database add-on, true database in-memory backup, event logs, reporting capabilities and support for both Windows and Linux-based virtual machines.

With Data LockBox, customers receive access to a web-based control panel, which allows them to manage their data protection capabilities and instantly restore content directly from the backup systems. Customer can also set backups to take place on an hourly basis. The level of control provided through the management tool gives customers that prefer to be hands-on the flexibility they are looking for and enables them to access their solution remotely and on a 24/7 basis.

Data LockBox supports servers running on both the Linux and Windows platforms and can be used to backup hosted servers, on-premise servers, office workstations and personal computers. JaguarPC also provides back up servers – powered with free versions of R1Soft – to other hosting companies on a white label basis.

JaguarPC has been in the backup and storage business for several years, having been one of R1Soft’s beta testers and original hosting partners. With a long history hosting for the SMB and enterprise community, and a strong technical grasp of storage technology, JaguarPC is uniquely positioned to meet the data protection needs of customers.

About JaguarPC

JaguarPC, founded in 1998, is an industry-leading provider of web hosting services to small and medium-sized businesses, government agencies and non-profit organizations worldwide. Customers enjoy the flexibility of choosing from a full suite of hosting solutions, ranging from shared hosting and virtual private servers to dedicated hosting and managed hosting. JaguarPC also operates a reseller program, helping smaller organizations jump into the hosting business or augment their current offerings. Each JaguarPC hosting plan is backed by a world-class data center infrastructure and network, and supported by a rock solid customer service operation. With over a decade of experience, JaguarPC helps organizations realize their full potential by capturing the power of the Internet.

To learn more, please visit: http://www.jaguarpc.com.

JaguarPC, an industry-leading provider of end-to-end web hosting services, today announced that the web site building software tool RVSiteBuilder Pro will be available with all shared and reseller hosting packages.

RVSiteBuilder Pro is a hosted web site building software application that features an intuitive WYSIWYG (what you see is what you get) user interface and a large library of ready-made templates that allow users to create a professional looking web site in literally minutes. A wide selection of themes allow users to create a web site for almost any purpose, whether it be a blog, photo gallery or a web presence for a small business.

RVSiteBuilder Pro enables users to build much more than plain vanilla web sites. Several new features can be conveniently integrated into a web site through a point and click interface, including photos albums, hit counters, guest books, blogs and FAQ guides. There is also a supply of free media such as commonly used banners, buttons and icons, along with a library of images.

“JaguarPC is always looking for a way to add value to our hosting offerings,” stated Greg Landis, CEO of JaguarPC. “RVSiteBuilder Pro is an easy-to-use software application that anybody without technical experience can use to build an attractive, professional looking web site. This is the essence of value and we are providing it free to our shared and reseller hosting customers. It is further proof that JaguarPC is committed to enabling customers to realize their full potential on the Internet.”

RVSiteBuilder Pro recently released an updated version of its software (version 3.0), adding an updated navigation system, a new blogging application, database capabilities and improvements to the Ajax-enabled user interface. A total of 16 new templates have been added to the library in this newest release. RVSiteBuilder Pro has a library of 646 templates.

For more advanced users, there is an online Flash editor and users can also download templates, customize them and then re-upload them for future use.

RVSiteBuilder Pro supports all major web browsers and operating systems. It is available in multiple languages, allowing customers around the world to build a web site in the language they are most comfortable with. Languages supported include English, French, German, Italian, Spanish, Brazilian-Portuguese, Finnish, Norwegian, Turkish, Portuguese, Romanian, Russian and Slovak.

You’ve probably heard quite a bit about “social networking” lately. But what is it? Through sites such as Facebook, MySpace, and Twitter, you can network with others who are in your field, as well as business contacts, customers, and potential customers.

When the Internet became popular, people checked to see if a business had a website. If they didn’t, that customer may very well have gone to a competitor who did have a website. These days, customers—current and potential—are looking to see if a business has a Facebook page, or a Twitter page (we do!). It’s free and easy to set up an account with these sites, and once you do, you’ll have the ability to connect with people in a whole new way.

Through Twitter, you can easily give quick updates about company news, sales, and promotions. You can even give a link to a new blog post, or promotion, which in turn could mean increased sales. With Facebook, you can draw in customers and potential clients in a non-invasive, laid-back environment. Sure, you have a product to sell, but through Facebook and Twitter accounts, you can give that extra level of service without the “in your face” tactics that many businesses use.

The opportunities are endless with Twitter and Facebook. You can keep your customers up-to-date through Twitter (or Facebook, for that matter), which will increase customer confidence, as they will be able to see that you’re quickly resolving the problem, and that you care enough about your customers to provide updates.

While it’s understandable that some may be hesitant to embrace social networking, it’s clearly taking the Internet by storm, and those businesses who don’t embrace it may find themselves left in the dust, as customers flock to customers who keep up with the times.

Don’t let your business be left in the dust. Let your business flourish, and gain even more customers by not only creating accounts with social networking sites, but actually taking full advantage of it by interacting with customers, and constantly keeping your content fresh and updated. Update your Twitter page daily, even if it’s only just once. Respond quickly to direct messages, and comments. Respond quickly, too, on Facebook, MySpace, and any other social networking sites you may join. By doing this, you’ll impress your customers, and enjoy one added bonus: word of mouth, which is part of the wonders of networking.

These days every business is trying to be as green as possible, but what about going green in web hosting companies? It seems almost oxymoronic that a data processing business would be able to go green. After all, it takes a lot of power to keep all those servers, PC’s and associated equipment humming along at max capacity. It would almost seem impossible. Unlike other businesses that use less energy, web hosting businesses can’t really use solar or wind power yet. Or, if they do it only accounts for a small portion of energy use.

So, how does a company go about going green in web hosting? Well, the truth is there are many creative ways for a data processing company to be green and they are all quite simple, inexpensive and can save lots of money and the environment when put in place. First of all bigger is not always better. Keeping your facility as simple as possible does a lot to keep costs down and protect the environment around you. Ask yourself, does my web hosting business really have to have an ornate entryway or waiting area? Most likely the answer is no.

Many Data Centers use additional gas or electricity to heat and cool the non-data portions of their facilities. However we’re implementing heat pumps that utilize the heat from the data center to heat the offices and generator quarters in the winter and utilize the data centers highly resourceful cooling towers to provide cooling to the offices in the summer. This not only saves us money on burning gas or electricity to heat the space, but is more environmentally friendly. Our use of well water for the cooling towers also provides geothermal heat removal since all the water being input to the towers is from the earth at a constant 55 degrees Fahrenheit which removes BTU’s from the water and the building naturally. This gives us natural BTU removal through geothermal cooling but it also gives us a big savings in water replacement and reduces the amount of electricity needed to allocate city water over long distances and the harmful chemicals used in its treatment for drinking purification, as well conserves potable water in the city’s watershed.

Going green in web hosting businesses is as easy as using some common sense. For instance it is well known that newer machines are more efficient. So, take some of that money you would have used for dressing up your facility and replace your servers and PC’s. Then make sure you have a good solid replacement program put in place so you can keep your facility efficient by replacing machines when newer models come out. What about those old machines? Why, recycle them of course. We recycle all of our cardboard, metals and our old computers. Nothing goes to landfills except non recyclable garbage. We’re serious about our commitment to the environment. As a customer, you can be sure that we’re doing our best to be the least wasteful, most energy efficient Web Hosting Company.

One other thing to consider when going green in web hosting businesses is the manner in which you cool down equipment. Take a good look at your cooling systems and make sure you are using the most efficient equipment in the best possible manner. You can save a lot of energy and a lot of money by just making some minor adjustments. Packaging materials are a real bane to the environment so come up with a program for reducing your use of packing materials. You will find it is easier than you may think. Can a web hosting business go green? You bet it can! It’s been proven.

There are millions of domains already registered, and more than one person has anticipated purchasing that perfect domain name, only to find that someone has already beaten them to the punch. Out of luck? Maybe, but maybe not.

If a domain is already registered, and you want to purchase it, you can always approach the owner by looking up the information in the WHOIS database. The best way to contact a registrant is through e-mail. If they decline to sell the domain, there’s not much you can do, provided that they keep the registration of the domain current.

However, if they allow their domain to lapse, services such as Snapnames may allow you to purchase it once it goes through the process. There is a grace period after the domain registration expires. After a while, the domain is finally “dropped”, or deleted from the system, allowing anyone to grab it. Many companies automatically track soon-to-expire domain names, and automatically grab a popular domain within seconds of it becoming available again. There’s no guarantee as to who will get it; many companies and private people grab expired domains, and competition is fierce.

One other weapon in your arsenal is backordering. Several companies, including GoDaddy, offer this service. As the name suggests, it allows you to try to stake a claim to an expired domain. There is a fee involved, and there is no guarantee that any given company or person will successfully snap up an expired domain, as it’s literally a matter of seconds that’s involved. One thing that experienced “domainers” do is backorder through several companies, increasing the odds that they will successfully obtain the expired domain name.

The domain business is one of fierce competition; the more popular a domain, the more intense the proverbial wolves will fight for a domain the second that it’s dropped. Let this also serve as a word to the wise: don’t let your domains lapse, and keep them current, so that someone doesn’t snap up your domain. However, if there’s a domain that you have your eye on, backordering and “snap” services are just a few methods that you can try to obtain the domain name should the owner not wish to sell.

Your website is important to you, and so is the uptime. If your website goes down for any reason, of course you want to know. But if you’re not sitting in front of the computer all the time, how do you know if your site goes down? With monitoring services, such as Alertra.

What this service does is it monitors your website by pinging it from different locations around the world. If a problem is encountered, you are notified by phone, SMS, e-mail, pager, or instant message, depending on your preference. If you have a shared account, by the time you’re alerted, we’re probably already fixing it. But if you have a dedicated server, a service such as Alertra can prove to be quite invaluable.

How much you pay per month depends upon how often you want your website pinged, and how many methods of notification you choose. But regardless of how you go about it, it’s a priceless service, because you can be notified of downtime very quickly, which in turn will allow for a quick resolution to the problem.

Alertra is not the only company to offer such a service; other companies such as SiteUpTime, and Uptrends are two of the many companies to offer this sort of service. When it comes to uptime, knowledge is power, and knowing when your site is down, whether it’s the server itself, DNS, or only e-mail, you probably would want to know right away. Companies such as Alertra give you that knowledge, and that peace of mind.

Howdy loyal customers,

We have some great new updates to report and too many to include in a single release or even a few. We have been experiencing some great growth the past few years and in these tough economic times we have decided its time to give a little back. We will be turning more of our marketing funds inwards to increase referrals for a period.

One of the most common mistakes among hosts these days is uncontrolled growth. Which brings us to why you have chosen JaguarPC.com as your provider with over 10 years experience in this industry. October 2008 marks our 10th complete year in business, past the dot com bombs, past the fly-by-night hosts, past the competition. From our families to yours, thank you all for the success and please let us know how we are doing.

So without further delay the hosting story of JaguarPC: I started JaguarPC in Alaska as dial-up ISP while working in the active duty Air Force. It was 1998 and I went to a technology expo one cold boring day where I met some people and read a few things that peaked my interests.  I bought my first server, a coblat raq, that I still have today and it actually works flawlessly if you can believe that. Of course it just collects dust now as a reminder of where things started.

Uncle Sam sent me off to Arizona after 5 years of Alaska where I spent another 2 years building up JaguarPC. It spent a good many years as a one man show with some occasional hired help before Masood (our current CTO) joined in to help, quickly followed by Les (our COO) .  As my time with the Air Force ran out I moved to Texas and with the help of my friends, and we took JaguarPC to the next level. Since then it has grown 1200% and we continue to set the pace for hosting companies everywhere.

I can’t honestly say just how often and how many times either directly from vendors and friends or indirectly through clients and articles, we see other hosts trying to catch up with our innovations. Many of our innovations eventually become an industry standard. If I have one regret (and I don’t) it would only be we didn’t take enough credit for all the positive changes we, JaguarPC, have brought to this industry. Which brings me back to my point, another first, another innovation.

As far as I know, and I have tried to find others but just can’t, we are the only host in history to ever automatically upgrade our clients like we did when we made our last plan changes. We literally locked all the pricing of clients as they were that day, upgraded all the plans, and kept on rolling. Most places require clients to cancel or just give up and go away when new plans come out. In many cases plans and new sales are just meant to attract new clients because in business if you’re not growing you’re dying. I understand that part but what I don’t get is how companies can forget without that client base that continues to stick around and renew services, you would be constantly turning your wheels to replace your losses.  As everyone starts to tighten down their spending we’re leading the industry with innovation again as we have done before.

Here’s a glimpse of what’s been done and what’s to come:

- Many new faces in the staff, sales, support, management.

- Several new under and above the hood features designed with one goal, focus on quality assurance.

- New support ticket system, rating and tracking features, and extended coverage with more sys admins

- Entire new ordering system for both our site and existing clients using the client dashboard

- Deployed major new capacity for our DatalockBox service, added to every shared, SDX, reseller, and VPS system we run.

- Expanded backup capacity again to reduce compression levels and increase restore times

- Rewards system launched, earn cash and points for freebies and services

- Improved affilites tracking and reporting

- New user system that allows you to create dashboard users with specific permissions; billing, support, etc

- All new Hybrid server plans, fully managed, packed with resources and features such as free cPanel for under $100.

- All new dedicated server plans now all including free managed services

And the list goes on but I’ll save the details for our newsletters, watch the press!

We’re very grateful for all the loyal clients that have taken me and the 75 souls that work for our company to these heights. We look forward to a banner year in 2009!

Google has made several changes and/or added new features to their already existing features. For example, you can now Spice up your inbox with colors and themes. This change I embraced as I am always on the lookout for a new, colorful, appealing, and/or easier-to-navigate theme for the products I use.

Then Google changed the Google Reader interface. This change annoyed me quite a bit at first as they actually made some things harder to find, such as how to “show all” or “show updated” items. It took me a week to figure out that I needed to click the tiny little down arrow to the right of “Subscriptions” to get to those menu options. When they announced the change all they said about that particular change was:

• The “Show all – updated” controls are now in the Subscriptions options menu.

I kept looking for the word “Options” and didn’t realize it was a tiny down facing arrow. Once I figured that out and got used to all the changes I like it well enough. But I think the prior interface was actually easier to navigate. Maybe it’s just me?

Yesterday Google announced “A new Google Sitemap Generator for your website“. I haven’t played much with this yet and I liked the old one well enough for my personal web site. Have you had a chance to mess with it and see if the changes are for the better?

Google even changed their favicon. While the new one is more colorful, it’s going to have to grow on me a bit for me to like this change.

Today Google announced even more changes such as Changes to engineering and Changes to recruiting.

Google is changing all over the place. None of them too dramatic in the grand scheme of things, and most are improvements in my opinion. What has been your experience?

JaguarPC, a leading provider of end-to-end web hosting solutions for over a decade, today announced the launch of its new comprehensive rewards program for JaguarPC customers to earn points towards rewards such as service credit, free hosting, upgrades and more.

“JagRewards” consists of a points-based client loyalty rewards program with various points for different actions. No expiration dates on JagRewards points means customers can redeem points for a variety of benefits including free product and service upgrades.

One of the most attractive features of JagRewards is the retroactive application of points for existing customers, which rewards long-time loyal customers of JaguarPC. The retroactive feature is automatically applied to all JaguarPC clients. Long-time customers of JaguarPC will be pleasantly surprised to find pre-populated balances in their rewards account based on the bills paid and time with JaguarPC through the years.

JagRewards awards points based on criteria such as length of time with JaguarPC, services and plans purchased, payment history and referring new customers. Some sample reward points include:

-2,500 points for signing up with JagRewards -2,500 for each referral
-1 point for each dollar spent
-250 points for each month you do not require support -50 points per month as an active client

Points can be redeemed for extra services and features on their accounts or credits for outstanding bills. Some examples include service credit, free hosting and hosting upgrades.

“JagRewards is all about thanking our loyal customers and having fun while doing it,” says Greg Landis, president of JaguarPC. “It’s an opportunity for users of JaguarPC to experience the solid reliability and dedicated service we offer while making and saving money at the same time. It’s a win-win situation, and we’ll be looking to constantly evolve the program based on feedback we receive.”

To learn more and sign up for JagRewards, please visit www.jaguarpc.com/services/rewards.php.

About JaguarPC

JaguarPC, based in Houston Texas, provides high-quality Internet hosting solutions to small and medium-sized businesses, government agencies, prominent individuals and non-profit organizations worldwide. JaguarPC’s core portfolio comprises information technology and business hosting services, as well as programming services. JaguarPC’s complementary subsidiary business is Devpond software, a web software company. JaguarPC is owned by Landis Holdings Inc., which also includes WowVPS!, ResellerZoom and HostingZoom. Learn more at www.JaguarPC.com

JaguarPC is now using Twitter. You can see JaguarPC on twitter here: http://twitter.com/jaguarpc

If you don’t know what Twitter is, you aren’t using the internet enough. From the Twitter Support page:

What is it?

Twitter is a service for friends, family, and co–workers to communicate and stay connected through the exchange of quick, frequent answers to one simple question: What are you doing?

How do I use it?

Tell us what you’re doing in 140 characters or less! Send your thoughts, observations, and goings-on in your day. Whether you’re “eating an apple” or “looking forward to the weekend” or “Heading out of town” it’s twitter-worthy.

Do I need anything special to use Twitter?
In order to use Twitter you will need one of these things: an internet connection or a mobile phone.

How can I send updates to Twitter?
Send updates to friends and family about what you’re doing in the way that works best for you. Update in myriad ways:

• from your phone


• from your logged-in home page


• from m.twitter.com.


• from any of the third party applications on Twitter Fan Wiki, made by the talented folks who’ve utilized our API.

There’s more on the support page but you get the idea. I’ve personally been using twitter for several months and it’s quite addicting.

Do you Twitter?