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eddiem
05-26-2008, 06:03 PM
Hi All,
After all the hassle in getting signed up (posted in another thread) setting up my VPS did not go smoothly.
I've used shared hosting and cpanel for many years but never managed a server. I've used linux before at a console and scripting level but I'm pretty rusty and make no claims to be good at it.
I prefer not to learn more than I have too.

My primary aim for the VPS is to host a tikiwiki site. This site was getting a lot of traffic and I was becoming unwanted on my shared account. Most of the recent traffic was actually robots but I do get large real spikes on occasion. The site hosts some free win-ce programs (not mine) and new releases can means 10K downloads in a few days. Only getting 80 visits a day now.

I've been posting the saga on the wiki so you may want to check that out yourself.
http://nerdipedia.com/tiki-index.php?page_ref_id=83

A quick summary is -
I moved a test wiki fairly easily and had nerdipedia.com moved on the first day.
We (I have one other user) were getting lots of failures.
After boot things would work but after a while using the hosting panel and cpanel we'd start to get errors.
This is a common sight - [a fatal error or timeout occurred while processing this directive]

Eventually things would lock up. A jag tech said we were running out of memory.
In practice the system usually restarts enough services to serve web-pages and give SSH access (to reboot) but not always enough to reboot via the panel.
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I was having trouble understanding the DNS setup.
I had assume the name servers had be set up by jag.

It turns out we have a recycled VPS and the previous owner's NS settings were there.
The instructions saying our NS was NS1.nerdpedia.com etc were wrong.
To top it off I couldn't delete the old NSs because they were registered with icann.
Support fix it - I still don't have my NS working properly but managed to "borrow" a name server to keep the site up.

When I finally learned to check our ram with "free" I discovered we don't have the 256M I ordered.
Strangely "free" also showed a fair bit of free memory even when things are failing.
Support has been slow in acknowledging/fixing the ram issue.
-----------
Last night I couldn't upload images/files to the wiki.
Somehow the permissions had changed on the directories.
I hadn't touch them so I don't know how this happened.
While trying to fix this the server starting getting errors.

This turned out the be permissions on the public-html directory had changed - I hadn't touched this either.

In the process of finding the errors in the error log I learned that the log goes back to last august.

I had assumed our VPS would be a new account but appears to be at least 10 months old.

I hope they at least did a clean OS install before handing me the account.
Eddie,

eddiem
05-26-2008, 06:36 PM
I appear to be in error WRT ram.
I was seeing total memory on the box and didn't look closely enough.
I tried to remove the ram comment from the previous post but my 30 minute edit window had expired.
My hosting buddy Arjan wrote a memory checking script which if it is accurate shows us using
478 meg. He's still working on it but at the moment it looks like we are well beyond our 256meg and using "burst"
ram.
I will reboot the server and see what we use then. Something seems wrong to me. It would be good to know what all that memory is being used for.

Rebooted and showing 397M used.
Eddie,

the_ancient
05-26-2008, 06:58 PM
Hi All,
After all the hassle in getting signed up (posted in another thread) setting up my VPS did not go smoothly.
I've used shared hosting and cpanel for many years but never managed a server. I've used linux before at a console and scripting level but I'm pretty rusty and make no claims to be good at it.
I prefer not to learn more than I have too.

My primary aim for the VPS is to host a tikiwiki site. This site was getting a lot of traffic and I was becoming unwanted on my shared account. Most of the recent traffic was actually robots but I do get large real spikes on occasion. The site hosts some free win-ce programs (not mine) and new releases can means 10K downloads in a few days. Only getting 80 visits a day now.



then why did you go with a VPS?

The Upgrade Path is

Shared Path: Shared -> SDX -> Dedicated
VPS Path: VPS -> Dedicated

VPS is used for Custom Configurations, not to give you more power, infact in some cases going from shared to VPS will give your LESS resources for your site not more...

eddiem
05-26-2008, 07:37 PM
then why did you go with a VPS?

The Upgrade Path is

Shared Path: Shared -> SDX -> Dedicated
VPS Path: VPS -> Dedicated

VPS is used for Custom Configurations, not to give you more power, infact in some cases going from shared to VPS will give your LESS resources for your site not more...

I'm quite aware of that. VPS was actually cheaper but with the extras the price is now almost equal.

I think VPS is better for setting up the multiple accounts we want.

Nerdipedia is the primary reason for moving but the VPS is not limited to just hosting that.

I host four accounts on VPS already they just don't need any grunt.

It is cleaner than using addon domains and I can play web host for friends.

It also should let us fix problems more often without waiting on support.

If I knew the hassle this was going to be I would have gone SDX

In fact shared hosting would be OK if the support was helpful.
I got burned by bluehost pulling the plug on me and being extremely unhelpful in telling me what was wrong.
The site was frequently down from others loading the server and wanted some protection against that.

I had to move and wasn't going to just go through the same thing somewhere else. I've seen a pattern of things starting out good and services degrading over time.

I'm sure VPS has more than enough grunt to do what I need.
If I can sort out the memory issues all should be well.
Things are flakey with zero traffic - this isn't right.

My site is free with adsense and running at a big loss.
I don't want to spend extra on ram unless I have to or the site (or VPS) starts paying for itself.

VPS should let me share the cost if need be by setting up a few extra accounts. It also give up upgrade path by upgrading the VPS then going dedicated.
This is unlikely but you can dream.

Eddie,

eddiem
05-27-2008, 01:41 AM
support have confirmed a problem with the account setup.
"The burstable memory was not set correctly that has been done now to 512M"
I think it is now working properly but it will take a few days to be sure.
eddie