Addon Domains

[lobos]

Hint: will not be functional unless the domain name is registered with a valid registrar and configured to point to our DNS servers. You also need to point the domain to our name servers and wait for 24 hours before adding the new domain. The name servers are typically the same as used by your main domain.

This is really unacceptable, you should be able to create the domain straight away to allow for a seamless changeover, with the current system you need to babysit the process... some propogations take 1 hour, others can take 48 hours... what a hassle...

[the_ancient]

This is really unacceptable, you should be able to create the domain straight away to allow for a seamless changeover, with the current system you need to babysit the process... some propogations take 1 hour, others can take 48 hours... what a hassle...

that is not of JPC control

that is how the internet works, Some ISP are known to update their zone files only 1once a week

Though that kind of crap is rare,

Plus that is refering to Cpanels check, you can have Jag manually added the domain name. the Internal Multi-hosting functions verifies the domain name uses a nameserver controled by the server your one

IMO a better way it is check if the domain resolves to that server as well, because some of my names I manage the DNS off JPC's network so I can forward subdomains to other servers I use.
but that is a whole other issuse

This is nothing JPC can control or fix

[jason]

If you are moving a domain from another host, just open a ticket and ask support to set up the multihosting for you. The cPanel interface is intensionally restrictive to prevent abuse and works best for new domains. Supprt will happily set them up manually upon request if you are moving an existing site and don't want downtime.

--Jason

[Vin DSL]

We're talking two different things here...

Addon (multi-hosted) domains are localized settings. They ARE 'straight away' and instant.

DNS changes propagate, i.e. spread through the web. There's no way to expedite this process!

[the_ancient]

We're talking two different things here...

Addon (multi-hosted) domains are localized settings. They ARE 'straight away' and instant.

DNS changes propagate, i.e. spread through the web. There's no way to expedite this process!

no we are not, we are all talking about DNS propgation

[Vin DSL]

...open a ticket and ask support to set up the multihosting for you. The cPanel interface is intensionally restrictive to prevent abuse and works best for new domains...

[the_ancient]

come on, it is not even 5 yet...... lay off the sauce

[lobos]

Well support contacted and I got the response I have been getting used to around here...

Basically: "your wish is our command, please ask us if you need anything else"... ya gotta love it

[lobos]

I just want to add - I like how JP is willing to compromise, many hosts won't... I understand it is a hassle, but for new customers I think this is important becuase most issues are "one timers" and once the new hosting account is broken in support requests are few and far between (for me anyway)...

[Vin DSL]

come on, it is not even 5 yet...... lay off the sauce

Heh!

That's the great thing about Tabasco! Works for breakfast, lunch and supper!

You just don't wanna be in a car with me, with the windows rolled up...