slowings and ICMP/traceroute from jaguarpc network

[alexs]

I see that my website is very very slow, i receive a "TTL expired in transit" when i try to ping my www.spinelli-group.com website.

I see that also the www.jaguarpc.com website has the same problem

All the connections are very very slow because of the missing of required ICMP informations during TCP-IP connections.

Please solve this ASAP.

[alexs]

ICMP is re-enabled now but:

I see that Mercury and all jaguarpc websites (also www.jaguarpc.com) are very very slow now.

Lot of time-outs and quite impossible to connect via browser, email... i'm doing miracles connecting to this forum now.

Sample ping:

Pinging spinelli-group.com [66.227.76.108] with 32 bytes of data:

Request timed out.
Reply from 66.227.76.108: bytes=32 time=998ms TTL=32
Request timed out.
Request timed out.

Please jaguarpc check your network ASAP.
Thanks

[alexs]

I'm an Aletia customer moved to jaguarpc.
Today i had several big slowings and stops on Mercury because of slow network at jaguarpc (a total of 2 hours, and complaints from my customers...).
Ping times raised high to "not responding" or like 900ms, 1000ms (too high).
I noticed that ICMP protocol was disabled for 1 or 2 hours and after re-enabled for "ping" only.
Now network operations seems to be ok but,

That's my problem:
I used a simple perl script to do traceroutes from my website to a selected destination choosed by the user.
After the move to the new server i understand that ICMP/traceroute was disabled at jaguarpc (support confirmed it to me), so i can't establish my traceroute service at my website.
ICMP is an useful thing for network operations, sometimes hackers abuse of it to do attacks but aletia and other big hosting companies i know always enabled it without problems.
I think that hackers attacks are done using other tecniques or ways anyway... so why penalize the real "good-users"?
There are some ICMP services that could be disabled but the most important should be "ON".

Vote if you agree or not with me.

Alex