Power failover failure in Atlanta

[matzah]

Anyone else here on rivan and noticing the 3rd outage in about 6 weeks?

After last week's 11 hour outage I am loosing faith rather quickly around here

[ergophobe]

I have monitoring set up with basicstate.com. Uptime is typically reported as 98-100% per 24 hour period. Service has been excellent for several years.

Lately, uptime on my site has been as low as 57% (May 17) and today it is currently unresponsive and has been for a couple of hours. This whole week I've bene having 12-20% downtime (basicstate pings the site every 15 minutes) and have often been unable to reach the site.

Furthermore, when I tried to go the jaguarpc.com today to read the forums and check on the state of the servers, I couldn't access JaguarPC either for a about an hour.

Thinking it might be on my end, I used a couple of ping and traceroute services to chekc and they couldn't contact jaguarpc.com or my site either.

Is Jaguar falling apart? What's going on?

[secondv]

GNAX is down, or was, causing many servers to go down - including jaguarpc itself.

http://www.webhostingtalk.com/showthread.php?t=694694

[secondv]

http://www.jaguarpc.com/forums/showthread.php?t=19908

[Pawel Kowalski]

Greg made a comment today that they are upgrading their own web severs to handle more load. This would explain the issues you are having accessing jaguarpc.com but it doesn't really explain why your individual web site is having issues. Hope you get it sorted out, keep us updated.

[JPC-Les]

correct, we have folks working right now to get everyone back up.

http://www.jaguarpc.com/forums/showt...547#post135547

[matzah]

Atlanta Datacenter Power Issue
Moments ago a temporary power loss occurred at our Atlanta Datacenter. Power has already been restored and techs are working to make sure everything comes back up.

With power failure comes high chance for FSCK and degraded raid arrays so these are things we will be watching for with aims to get service restored ASAP.

I assume with a short power outage that there are UPS units in place and things like FSCK should not be required because the servers never actually went off?????

[ergophobe]

Thanks for the replies guys.
Hmm.. I'm on rhea, which is supposedly not down. And (obviously) I can now access the jaguarpc.com server. Still, my sites are down, and CPanel access is dead.

I think it's ticket time.

[Phaedrus]

It was down temporarily for me too. Once it was back up I had to run a repair on the database too.

Everything is back up for me.

[the_ancient]

if you have read the Server Announcements forum you would see there was Power and network failures in atlanta today, so if your site is hosting in that DataCenter you probably had some downtime...

[JPC-Greg]

Atlanta Datacenter Power Issue

[JPC-Greg]

I assume with a short power outage that there are UPS units in place and things like FSCK should not be required because the servers never actually went off?????

Of course theres N+1, in fact n+2 on the ups since power failed before in gnax. Im interested to see what the excuse is this time at the facility myself. No reason we should have total failure.

[EuroNut]

I was just chatting with someone who lives 7 miles from GNAX, and they just had their 3rd Tornadic system in the last 45 days. I guess they're taking quite a bashing there right now

[EuroNut]

I have monitoring set up with basicstate.com.

For several days BasicState have been prefixing their messages with a warning that they're experiencing intermittent problems and that alerts may actually be false alarms. The minute you get a warning (false or otherwise) you need to run and save a tracert from you to your IP address at Jag so that you've at least got something to back up your claims and to talk to Support about.

[Ron]

I think I recall announcements that the Atlanta NOC has failed over to generator power only once or twice and we've been knocked offline an equla amount of times.

What good is all of that fancy failover equipment if it's not preventing power dropouts guys?

Last time it happened it was said that Greg was gonna give'em hell. Whatever came of that?

What good will my failover system be (yes, I'm planning on getting one if/when available) if the entire complex goes down because the batteries didn't hold up till the generator kicked in (or whatever the actual cause)?