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This is a discussion on support please in the Open Discussion & Chit-chat forum
can someone please notify support to answer my ticket. board has been down since last night. thank you ...

  1. #1
    JPC Member
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    support please

    can someone please notify support to answer my ticket. board has been down since last night. thank you

  2. #2
    Loyal Client Pawel Kowalski's Avatar
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    Nobody here should have to notify support for you to get help. I have never seen a ticket get an unswered. Your best bet would be to pm your ticket number to one of the support managers. Tracie might be good for this:

    http://www.jaguarpc.com/forums/members/jpc-tracie.html

  3. #3
    the Windlord Gwaihir's Avatar
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    Or Rizwan; he's tech support manager. Isn't Tracie sales?
    Regards,

    Wim Heemskerk
    ---
    Visit MeCCG.net - Cardgaming in J.R.R. Tolkien's Middle-earth
    And Gwaihir.net - The Middle-earth CCG store

  4. #4
    JPC Dream Team
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    Quote Originally Posted by Gwaihir View Post
    Or Rizwan; he's tech support manager. Isn't Tracie sales?
    Yes
    Rizwan - Technical Support Manager
    JaguarPC

    Helpful Links
    Knowledge Base | Network Status | Current Specials

  5. #5
    JPC Dream Team JPC-Tracie's Avatar
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    But I can always pass along a message or get someone on it. That said, Pawel is correct. The forums aren't an 'official' means to support.
    ~Tracie

    Director of Client Operations
    JaguarPC.com

  6. #6
    all about nothing! Frank Broughton's Avatar
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    Quote Originally Posted by JPC-Tracie View Post
    But I can always pass along a message or get someone on it. That said, Pawel is correct. The forums aren't an 'official' means to support.
    Ya but for unofficial they work quit well!

  7. #7
    JPC Dream Team JPC-Tracie's Avatar
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    Well of course. That's why they're here. To 'unofficially' allow you guys to help each other out.
    ~Tracie

    Director of Client Operations
    JaguarPC.com

  8. #8
    Yeah, I know a LOT! Vin DSL's Avatar
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    Quote Originally Posted by JPC-Tracie View Post
    Well of course. That's why they're here. To 'unofficially' allow you guys to help each other out.
    Unofficially, I think the_ancient needs more help than 'us guys' are able to provide!
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