The four-day data restore -- a thing of the past?

[Ron]

I was just wondering if JAG customer support can let us know if the 3 or 4 day restore process that used to occur for catastrophic failures on some larger boxes is now a thing of the past?

I haven't heard of one taking that amount of time in a long, long while, and I was wondering if you could tell me how it is that you guys remedied it? What was causing restores to require such a huge amount of time?

Thanks!

[Frank Broughton]

Ron it seems that they are moving accounts to new existing nodes when a catastrophic failure happens now - instead of waiting to fix the current computer and restore everyone.

The long time for restore is because you are talking about a huge amount of data in most cases and it simply takes time.