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This is a discussion on Canceled my account - byebyebye in the Open Discussion & Chit-chat forum
I really love the Aletia community forums. Truth be told, I will probably still read the messages because I have learned so much. I might ...

  1. #1
    JPC Addict
    Join Date
    Aug 2001
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    220

    Canceled my account - byebyebye

    I really love the Aletia community forums. Truth be told, I will probably still read the messages because I have learned so much. I might still post and I promise, I'll be in a better mood than I was when I was hosted at Aletia.

    My domain is now resolving with my new host (here at least). I was with them before Aletia and went with Aletia only for the cheaper plan. After being used to Puma's load averages above 10 ALL THE TIME, it is a blessing being on my new server.

    Right now, on my new host, the load averages are the following:
    0.13, 0.24, 0.29

    Bliss.

    To be on the safe side, I went to paysystems website to cancel reoccuring transactions. The url is here:

    https://auth.paysystems.com/cardholder/default1.asp

    To be clear, they ask for the first 6 and last 6 numbers of the credit card you used along with the amount to be charged. If you have 1 domain and don't know your order number, just log in here and it's presented to you.

    I e-mailed sales, mark, laura and ron to be on the safe side and also submitted a ticket for documentation in case they come back. I'm hoping the cancellation process will be easy.

    By the way, just a random factiod:

    I signed up at 12:37 AM Eastern Time on Thursday, August 30th. My account was SET UP at 1:25 AM the same day. Less than one hour later. That was when their support was oh-so-good.

    The new host I'm with has also been growing since I left them seven months ago. Perhaps not leaps and bounds like Aletia, but they've been growing. From what I understand, the company is a one-person operation and this one person couldn't do a better job at customer support.

    Over one year ago when I signed up for my account with them, the account was setup within 15 minutes.

    Over seven months after leaving them, my account was still setup within 15 minutes of ordering.

    Not only that, but the admin spent over an hour with me yesterday to get Gallery up and running properly, including installing needed modules and reinstalling and DEBUGGING the Gallery program when nothing else worked. She did not give up until the problem was solved.

    If you want to know who my new host is, either look at my site or leave me a PM. I don't want hundreds of people flocking over there. I don't want it to be another Aletia.

    Good luck to you all. Thank you all.

    And Ron - thanks for trying to keep the company afloat by attempting to let people know what's going on. In my opinion, people need to be kept informed. There's no reason to keep customers in the dark for 16 hours when you know good and well what the problem is. Even if you don't, acknowledge there's a problem that you're working on. 40 seconds to post on the boards isn't going to do any harm.

    Everyone have a great weekend!!

  2. #2
    Chairman Still Shady's Avatar
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    Sep 2001
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    Redmond, WA-nnabe
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    :bawl: :bawl: :bawl:

    Sad to see people leave but hey... life goes on! I miss you already!

    Anyway just drop by and say hi sometimes...

    I hope you are satisfied with your new host! Good luck lynda!
    Where do you wanna go today?

  3. #3
    alexodin
    Guest
    well guys... I'm leaving too.

    It was cool to hang out with you guys and girls....I'm not sure if I will have time to read this forums.

    Dont have bad fellings, I was happy here...actually Aletia showed me that there can be good web hosting even for $10 per month.

    Ron just rocks... I wish they would have 10 Rons

    Good luck people !!!

  4. #4
    04 LeeUmm's Avatar
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    Oct 2002
    Location
    Hamilton, Ontario
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    642
    Dang :/
    Hope you guys have better luck. I understand why you need to leave, though I'm going to stick it out a bit longer.
    Take care
    Nomsane?
    That is all.

  5. #5
    Royal pain in the @$$ timechange's Avatar
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    Originally posted by alexodin
    well guys... I'm leaving too.

    It was cool to hang out with you guys and girls....I'm not sure if I will have time to read this forums.

    Dont have bad fellings, I was happy here...actually Aletia showed me that there can be good web hosting even for $10 per month.

    Ron just rocks... I wish they would have 10 Rons

    Good luck people !!!

    !!!!
    Good luck Alex, drop by sometimes
    Hot domain auctions on ebay: http://timechange.com/ebay/

  6. #6
    Chairman Still Shady's Avatar
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    Originally posted by alexodin

    Ron just rocks... I wish they would have 10 Rons
    Another one? Oh man! What's happenin'? I guess that's how it goes! Just drop by sometimes Alex... Good Luck!


    About RON, yes we need more RON!
    Where do you wanna go today?

  7. #7
    Royal pain in the @$$ timechange's Avatar
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    Nov 2001
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    We have 2 Rons
    Hot domain auctions on ebay: http://timechange.com/ebay/

  8. #8
    Chairman Still Shady's Avatar
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    Who's the other one? You?
    Where do you wanna go today?

  9. #9
    Jag Veteran jkeller's Avatar
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    Originally posted by Still Shady
    Who's the other one? You?
    In case it was a serious question (my radioactive humor sensing abilities are on the fritz today), there's Ron Kuris of Aletia and "Ron", a user.

    Timechange: you’d be interested in the fact that Ron has a three-letter domain, even if it isn't made of palindrome numbers.

  10. #10
    Jag Veteran jkeller's Avatar
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    Re: Canceled my account - byebyebye

    Originally posted by lynda
    Good luck to you all. Thank you all.
    And good luck to you, lynda. It's sad to lose you as a co-customer, but I hope we keep you as an active forum member.

  11. #11
    Jag Veteran jkeller's Avatar
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    Originally posted by alexodin
    well guys... I'm leaving too.

    It was cool to hang out with you guys and girls....I'm not sure if I will have time to read this forums.
    Wow. I know that this is supposed to be lynda's thread (hey, Alex: you really have lost your moderator habits, haven't you? ), but I wanted to wish Alex farewell, too.

    It's been a while since you've tapered off in your posts on the forums, Alex, so it's not like this is a sudden loss. But it's still very regrettable, and I wish you all the best.

  12. #12
    JPC Addict
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    Aug 2001
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    220
    Originally posted by jkeller
    Wow. I know that this is supposed to be lynda's thread
    Hey, yeah. MY thread!!

    Like barging in on my going away party or something. . . ::sniff::



    Still waiting for the cancellation, although the ticket has been assigned to Laura. I don't really care too much as long as they don't keep billing my card.

  13. #13
    alexodin
    Guest
    Sorry, lynda !!!!! Please forgive me
    It is all about your popularity !

    I've got pretty good offer from small web hosting company - reseller package, so I will become a web hosting for myself

  14. #14
    Royal pain in the @$$ timechange's Avatar
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    Originally posted by jkeller


    Timechange: you’d be interested in the fact that Ron has a three-letter domain, even if it isn't made of palindrome numbers.
    TLQ.org
    ZXU.org

    But I am not selling these
    Hot domain auctions on ebay: http://timechange.com/ebay/

  15. #15
    Jag Veteran jkeller's Avatar
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    Originally posted by timechange
    TLQ.org
    ZXU.org

    But I am not selling these
    Tender Loving Quips and a fan club formed for the unannounced Sinclair ZX-Unlimited? No, I should hope not! :weyes:

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