Suggestions For Improvement

[Ryka]

Ok, I've noticed a couple new threads in other forums suggesting improvement. I'm not a moderator, but I agree that having a general list of our complaints and ideas for solutions would be good, so I'm starting one here in the Suggestions forum. Once it's compiled, we can each send a ticket to aletia with this list and maybe they'll hear us finally.

[Ryka]

These are ideas for improvement from John:

-To stop the influx of to many new clients maybe they can update the hosting plans and prices, Or temporary closed getting new clients and reoganise

-Acquire more support ppl or reorganise so support is handled like it should be. Ideally US, EU and Asian timezones should be covered for support to be ideal.

-More communication towards the clients is needed !
If machines go down it should be announced very quickly as with other problems.
I also don't see why Support can't post replies or post new topics themselves, communication with the clients improves the community and everyone's happy.

-I also feel the forum is getting to big to be really efficient.