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This is a discussion on Suggestions For Improvement in the Open Discussion & Chit-chat forum
Ok, I've noticed a couple new threads in other forums suggesting improvement. I'm not a moderator, but I agree that having a general list of ...

  1. #1
    Not Exactly
    Join Date
    Jul 2001
    Posts
    72

    Suggestions For Improvement

    Ok, I've noticed a couple new threads in other forums suggesting improvement. I'm not a moderator, but I agree that having a general list of our complaints and ideas for solutions would be good, so I'm starting one here in the Suggestions forum. Once it's compiled, we can each send a ticket to aletia with this list and maybe they'll hear us finally.
    Ryka

    Lost. Not wanting to be Found.

  2. #2
    Not Exactly
    Join Date
    Jul 2001
    Posts
    72
    These are ideas for improvement from John:

    -To stop the influx of to many new clients maybe they can update the hosting plans and prices, Or temporary closed getting new clients and reoganise

    -Acquire more support ppl or reorganise so support is handled like it should be. Ideally US, EU and Asian timezones should be covered for support to be ideal.

    -More communication towards the clients is needed !
    If machines go down it should be announced very quickly as with other problems.
    I also don't see why Support can't post replies or post new topics themselves, communication with the clients improves the community and everyone's happy.

    -I also feel the forum is getting to big to be really efficient.
    Ryka

    Lost. Not wanting to be Found.

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