Great Service

[CyberHobo]

I've been on the internet since 1988 and have had a website since 1992 and for what you get Aletia is Great!

I've had a webhost that charged 90.00 month that was no better. I've had a host that any question that I'd ask they'd refer me to an online book. (everytime) I've left so many that I've lost count so, if you've been around any length of time you should have a little understanding. If you're new, for the service everyone is asking for is obtainable for $99.00 a month or so. But that's a business account, 24 hour monitoring, etc

[sillyalien]

Aletia is great if you are lucky enough to end up on a non-problematic server. However, if you can (with luck) claim an uptime of roughly 63%, daily systematic downtimes, no explanation for such and no response to your numerous requests to get you off the plagued machine, I would hardly call that great.

We started off "great". Right now, it seems abysmal. I'd love to attribute the negative feedback to "growing pains", but six months is more than enough to outgrow any pains at all. In addition, for any growing pain there is an appropriate medicine. In this case, it would be support staff. Support staff, support staff, support staff.

If a company cannot handle growing pains, then stop taking on new clients until said pains have subsided and your present clients are happily domiciled/hosted.