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This is a discussion on Move domains to AletiaNic.com in the Open Discussion & Chit-chat forum
It would be nice if you would move all existing domains to AletiaNic.com over from http://www.aletiahosting.com/quickreg/index2.html Or at least make an announcement on how to ...

  1. #1
    Aletia Customer
    Join Date
    Oct 2001
    Posts
    631

    Move domains to AletiaNic.com

    It would be nice if you would move all existing domains to AletiaNic.com over from

    http://www.aletiahosting.com/quickreg/index2.html

    Or at least make an announcement on how to do this.

  2. #2
    pdc
    pdc is offline
    JPC Member
    Join Date
    Oct 2001
    Posts
    23
    Yeah. What's with Aletia? I've got ticket 50244 in since 24-July-2002 asking for access so I can manage my domain names.

    Laura Brandt responded, asking what domain name it was (the same one that I filled in on the ticket generation form!!!) and I promptly answered, and there has been no response since then.

    I sent a PM to Ron and also have no joy.

    Luckily I was just trying to keep all my info in order and under control. What if I had needed this info to repoint my names or renew my domain or to keep my site up?

    Very rude and unprofessional lack of support.

    Can ANYONE help with this?

  3. #3
    JPC Member
    Join Date
    Nov 2001
    Posts
    26
    PDC,

    If you are on the old system, are you going to:

    https://www.registryrocket.com/defau...3B& color=tan

    And then entering the login fields with

    "yourdomain.com"

    and the original password for your user account that Aletia gave you when you signed up (or you gave them.)

    For a while I made the mistake of trying to login with my user name and you actually have to use your full domain name and extension.

  4. #4
    pdc
    pdc is offline
    JPC Member
    Join Date
    Oct 2001
    Posts
    23
    yeah, I tried that already. system mails me an empty password.

  5. #5
    pdc
    pdc is offline
    JPC Member
    Join Date
    Oct 2001
    Posts
    23
    I sent in a new ticket referencing the first week-old ticket, and it got updated with a blank space.

    So what does this mean?

    are these guys on crack?

  6. #6
    JPC Member
    Join Date
    Aug 2002
    Posts
    9
    At least the system is e-mailing you. I've entered the domain (like the instruction says), and the password I'd selected when I mistakenly signed up for this service.

    The system responds with "password not valid." And attempting to log on with a blank for the password results in "password cannot be blank." Requesting the password to be e-mailed results in......

    NOTHING! Yay!

  7. #7
    Jaguar_James
    Guest
    Are you guys having any trouble I can help you with?

  8. #8
    pdc
    pdc is offline
    JPC Member
    Join Date
    Oct 2001
    Posts
    23
    Are you guys having any trouble I can help you with?
    I think I need Doug Henning or David Blaine at this point.

  9. #9
    JPC Member
    Join Date
    Mar 2002
    Posts
    11
    Hello all,

    Unfortunately, I am also experiencing problems accessing the domain name account for which I am in charge of.

    To the best of my knowledge, AletiaNIC.com is the registrar. After numerous e-mails and support tickets. I too, am no closer to resolving this issue.

    I am not one to openly voice my grievances. But to reside on the "Eagle" server (we all know what that means) since November of last year, and now this dilemmia. It would seem that the only way to get results, is to post ones problem for all to see.

    Should a representative from Jaguar Technologies see this, I ask for a little intervention on your part.

    Thank you for any comments or assistance.

    Regards,

  10. #10
    JPC Member
    Join Date
    Aug 2002
    Posts
    9
    Originally posted by Jaguar_James
    Are you guys having any trouble I can help you with?
    Check your e-mail -- I just sent a detailed description of Aletia's problem that I hope you can help with.

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