No Further Response from Sales

[verbal]

Anyone have any trouble getting a response from sales? I've been trying to change my hosting plan, and initially got good response from sales saying they can do it. All they needed was the ususal information (domian name, machine, order number). I supplied all that information and didn't recieve a confirmation that it would be changed.

I've written in three other times afterwards asking for a simple confirmation. No response so far. It is starting to look bleak on whether I will stay much longer. Anyone have any suggestion on a further course of action?

[pdc]

I think this host is finished.

I cannot get a response out of them at all. I'm trying to figure out what the best legal response is. I cannot even manage my domain names and that is scary.

No answer to TT's, no answer to email. No matter what urgency level is set, no matter how often.

[The_ReVenger]

Just call them ...

[Joshua Clinard]

The only phone number Aletia has is an answering service, so that really would not have much effect.