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This is a discussion on Computer Cops - cancel service now in the Open Discussion & Chit-chat forum
We have moved to a new hosting company with dedicated machines. We are no longer using Aletia/Jagua PC for http://computercops.biz especially since we recently passed ...

  1. #1
    JPC Guru Zhen-Xjell's Avatar
    Join Date
    Jan 2002
    Posts
    432

    Computer Cops - cancel service now

    We have moved to a new hosting company with dedicated machines. We are no longer using Aletia/Jagua PC for http://computercops.biz especially since we recently passed a million hits.

    Thanks for the time you have given us, but we are moving forward.

    We have opened a ticket and sent email to sales as per the AUP requesting same.

    Good luck Jag.
    Microsoft MVP Windows-Security 2005
    CastleCops | Cuddles 'n Kisses | Just a little poke | Zhen-Xjell

  2. #2
    Darth Admin (aka Jag) JPC-Greg's Avatar
    Join Date
    Sep 1998
    Posts
    5,201
    Thanks and good luck with your site as well.
    Greg L. | Chief Executive Officer
    JaguarPC.com

    Helpful Links
    Knowledge Base | Network Status

    Need a Manager?
    (pm) | (email) David, Customer Service Manager
    (pm) | (email) Zach, Community Liason, Sales manager
    (pm) | (email) Masood, Chief Technical Officer
    (pm) | (email) Les, Chief Operations Officer

  3. #3
    JPC Guru Zhen-Xjell's Avatar
    Join Date
    Jan 2002
    Posts
    432
    Jag I received PaySystems.com charges today for Computercops.biz. One for the business package and one for the additional 1 GB bandwidth. I have the order numbers if you need them, however, please make sure that they will no longer be occuring, and credit me back the fees:

    - 8 USD for additional 1 GB bandwidth
    - 29.95 USD for business web hosting package

    I'll be calling my credit card company tonight to contest those fees since I did cancel prior to the billing date as per the AUP found here: http://www.jaguarpc.net/aup3.php

    Cancellation : All cancellations must be sent to sales@jaguarpc.com. While there are no cancellation fees, you must cancel prior to your next billing cycle.
    Microsoft MVP Windows-Security 2005
    CastleCops | Cuddles 'n Kisses | Just a little poke | Zhen-Xjell

  4. #4
    Darth Admin (aka Jag) JPC-Greg's Avatar
    Join Date
    Sep 1998
    Posts
    5,201
    If your going to process a chargeback then we cant refund the fees....we would be paying you then. If you like you can email me to discuss this further.
    Greg L. | Chief Executive Officer
    JaguarPC.com

    Helpful Links
    Knowledge Base | Network Status

    Need a Manager?
    (pm) | (email) David, Customer Service Manager
    (pm) | (email) Zach, Community Liason, Sales manager
    (pm) | (email) Masood, Chief Technical Officer
    (pm) | (email) Les, Chief Operations Officer

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