eNom forging emails (WDRP)

[Bellthorpe]

My customers are getting emails which appear to be from me, but are being sent by eNom. They start with "This message is a reminder to help you keep the contact data associated with your domain registration up-to-date" and include a link to view WHOIS information at wdrp.name-services.com.

I'm aware of the WDRP policy. But the point is, this is forged. It has my email address in the 'from' field, and finishes with:

Sincerely,
WDRP Compliance
WAZU JAPAN

I'm not arguing the goodness or badness of the policy, but I'm pretty pissed off that a 'reputable' company would forge emails, just as spammers do.

[Ron]

outrageous

[Bellthorpe]

I'm getting more complaints from more customers.

Does anyone else see this as an issue?

[Bell thorpe]

Just now getting another round of complaints from my customers. Enom continues to forge emails, pretending that they come from me when they don't.

[JPC-Masood]

Sounds like you are reselling domains via enom. Have you talked to enom about this? If your account is through us, please raise the issue via CS ticket with enom and see what they can do.

If they cannot resolve it and it continues to create complaints for you customers you can move away from enom. There are plenty of domain registrars to choose from. JaguarPC's core business is not domain registration. We use enom for those clients' convenience who do not want to or do know how to go to another provider to register the domain. Once we have more APIs integrated into our billing system, we'll start offering more domain registrar choices.

[Bell thorpe]

Masood, I've tried to discuss this with eNom, but to no avail.

They are of course acting illegally. It is against the law to forge emails.

I'm aware that I can change registrars. I did sign up through JPC because it gave me a better rate.

Please note that my posting here is not to criticise JPC at all. I know you have no control over eNom, and simply provide account access as a side-benefit. I just want to warn others that eNom is breaking the law, acting unethically, and potentially pissing off customers of those who do re-sell registrar services.