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This is a discussion on Sites Inaccessible. in the Shared & Semi-Dedicated forum
I logged on this morning to find all my sites were inaccessible. I then checked my e-mail to see if there was a problem, and ...

  1. 09-11-2003, 11:36 AM #1
    Joshua Clinard
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    Sites Inaccessible.

    I logged on this morning to find all my sites were inaccessible. I then checked my e-mail to see if there was a problem, and found out that my credit card had been denied, because I changed banks. Well, I should not have been billed yet, because Jag promised me a one month credit when I signed up, because my account wasn't setup in 24 hours. I e-mailed billing, and they responded quickly, saying they were sorry for the oversight, and that my account had been extended one month as promised. Well guess what, my sites still have not been restored. This was over 5 hours ago that I sent the e-mail to sales. I also sent another e-mail to sales, and I also opened a support ticket. I wonder if they are very busy today. I'm supposed to open a new web site this weekend, and I can't even work on it! This is frustrating. By the way, all I have ever done is praise Jag, so this is my one time to vent. If anyone has any tips on what else I should do, please let me know.
    Widescreen Advocate | The Walt Disney Resource | Joshua's Place | thesoundofmusic.net
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  2. 09-11-2003, 12:18 PM #2
    mattsiegman
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    I don't know what else you can do.
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  3. 09-11-2003, 01:54 PM #3
    Vin DSL
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    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

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  4. 09-12-2003, 05:00 PM #4
    Joshua Clinard
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    Sites were back up and functioning around 4 PM this afternoon.
    Widescreen Advocate | The Walt Disney Resource | Joshua's Place | thesoundofmusic.net
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  5. 09-12-2003, 05:28 PM #5
    Connie
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    Alls well that ends well.

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