I can not login to ticket system

[al-dara.org]

I can not login to ticket system

I have try to login to the ticket system but its always show me this messege

Sorry, we were unable to process your login details. Please verify your details and try again.


can you help me

my host name is al-dara.org

[jason]

USe your full domain name (al-dara.org) as the username and the password that was in your welcome email as the password. The password is most likely the same one as you use for your site's login, unless you changed it for your site. In that case it will likely be the original password that was set when you're account was set up.

--Jason

[Susy]

Did that work for you. If not please do open a support request and we shall be glad to send you over the login details to the email address on our files.

[lookout]

???!!

Not meaning any disrespect, but isn't that kind of a catch-22 answer???

I take it Susy that you meant for al-dara to contact you or someone else in Jaguar support via email or pm. That is, if accessing the ticket system was still a problem for al-dara.

[Susy]

Yup !
Thats exactly what I meant lookout. Thanks for pointing it out.
You can also update this thread as we shall be looking through it too.
Didn't mean to sound like that. Anyways you have no cause for worry,Hussain. I have checked through our records and have send those details to your email address on our files.
Thanks once again lookout.

[woodp]

Hm,

I just sent a note to sales@jaguarpc.com for exactly the same problem - I can't access cpanel so I tried to submit a ticket. Neither the domain (classicjets.org) nor the UserID (classicj) permitted me to logon to the ticket system.

I even tried the "lost password" option but that didn't like me either.

This isn't the first time this domain has acted up. (It's on Uranium, I think.)