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This is a discussion on Double billed? in the Shared & Semi-Dedicated forum
I guess the update to billing suspended some accounts where the domain had been changed. Today I got an email showing I was billed for ...

  1. #1
    v1.3 upgrade
    Join Date
    Apr 2004
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    Texas...where else?
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    389

    Double billed?

    I guess the update to billing suspended some accounts where the domain had been changed.

    Today I got an email showing I was billed for both the old and new account. Anyone else have the same problem?

    P.S. I already submitted a ticket.

  2. #2
    Old Hillbilly Connie's Avatar
    Join Date
    Sep 2001
    Location
    Hills of Missouri
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    2,648
    Quote Originally Posted by Jaded
    I guess the update to billing suspended some accounts where the domain had been changed.

    Today I got an email showing I was billed for both the old and new account. Anyone else have the same problem?

    P.S. I already submitted a ticket.
    I haven't been doubled in a long time. I think your support ticket should take care of the issue.


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