Domain expiry - wrong registrar??

[lokki]

Hey gang,

My main domain expired today (I did not receive any notice it was coming up - thought I'd registered for 2 years last time). Now, here's the sitch...

I had trouble with AletiaNIC's website. It kept killing my login, so I never could open an account properly, or register. When I signed up w/ Jag, I asked Jason to set up my domain reg through Aletia, which he did (apprently for 1 year - my mistake). The registrar is listed in a whois lookup as enom. Wierd... But now, when I go to enom, I can log in but there are no domains visible at all. It's odd that I can get to 'my' account, but it shows no activity whatsoever.

So... HOW THE HELL ... pardon... How do I renew this domain, and how can I x-fer it or renew it through a different registrar so that I can have better control over the account?

[gerilya]

Regarding whois record: AletiaNIC is Enom's reseller, there is no such registrar as AletiaNIC really.

Regarding domain renewal: I think your best bet would be to open a support ticket. If Enom blocks your IP or denies your CC for whatever reason to the extent that it doesn't even let you open an account, recurring attempts to do so might get you into even more troubles.
All in the name of better security...

[Spathiphyllum]

Hmmm, I just tried to view my account with AletiaNic and everything looked OK. I accessed through Mozilla 1.73 and didn't have any problems.

I've never tried to access through enom and it would be an inappropriate way to modify my AletiaNIC account since enom is not responsible for handling the account.

All I can suggest is a sales support request to Jaguar to review your AletiaNIC account and confirm your account info. I happen to think Aletia's GUI interface is quite comprehensive and very utilitarian, but I think I remember it acting a little quirky about a year ago for a time. Have you tried using, egads, MSIE to access the account? It might just be a browser issue rather than an account issue.

[Zacrifice]

Send a ticket to sales/tech who ever, and ask them to tranfer your domain name to your aletianic account, it will be there within a few hours.

When jag registers a domain name for you with your account or what ever then its under jaguarpc.com so you have to have it moved to your own account at aletianic.com.

[Vin DSL]

Hmmm, I just tried to view my account with AletiaNic and everything looked OK.

Go to http://www.aletianic.com/ and click the 'login button', then try clicking on anything else, without logging in, and see what happens.

I'm getting some 'you don't have your cookies enabled' error page...

https://www.registrarpdq.com/global/cookieinfo.asp?x=1 to be exact!

[Vin DSL]

Hey, lokki, I wish you the best of luck!

A friend of mine let his lapse, and they (I don't think it was enom) wanted like $50 or $60 to get it setup again. He figured, "Screw 'em! I'll wait a couple of weeks and get it for the regular price." But, the moment it was freed-up, he lost his domain name to someone else.

Life is a bish sometimes!

[Spathiphyllum]

Go to http://www.aletianic.com/ and click the 'login button', then try clicking on anything else, without logging in, and see what happens.

I'm getting some 'you don't have your cookies enabled' error page...

Since I have cookies enabled for AletiaNIC, and have successfully logged in before, accessing the account wasn't a problem and I did not receive the cookie prompt. Yes, without logging in, or accessing links from the login interface without logging in, is a problem. A "Deny User" loop ensues as the cookie(s) are not getting read and the user is continually denied access.

lokki,
As mentioned, submit ticket, confirm account, login while accepting cookies.

[Vin DSL]

Since I have cookies enabled for AletiaNIC, and have successfully logged in before, accessing the account wasn't a problem...

I don't block cookies, so that isn't the problem. However, I don't have an account. The point is: the site is flakey...

Having said that, I DID go over to Enom and setup an account. That's the only way I could find out how much they charge for domain name registration.

WoW! Enom gets 30 bucks for domain names! Gulp...

Question[s]: When you get a domain name through Enom/AletiaNIC for 10 bucks, do you get the same type of account? Are all the features the same?

[Connie]

Hey, lokki, I wish you the best of luck!

A friend of mine let his lapse, and they (I don't think it was enom) wanted like $50 or $60 to get it setup again. He figured, "Screw 'em! I'll wait a couple of weeks and get it for the regular price." But, the moment it was freed-up, he lost his domain name to someone else.

Life is a bish sometimes!

What a Bummer. My register sends e-mail notifications at 90, 60 and 30 days before expiration.

If the policy has not changed they hold the name 30 days after it expires. No additional cost to renew the expired domain within the 30 day time frame.

lokki, hopefully Jag sales/support gets this resolved for you.

[Connie]

Hey, lokki, I wish you the best of luck!

A friend of mine let his lapse, and they (I don't think it was enom) wanted like $50 or $60 to get it setup again. He figured, "Screw 'em! I'll wait a couple of weeks and get it for the regular price." But, the moment it was freed-up, he lost his domain name to someone else.

Life is a bish sometimes!

What a Bummer. My register sends e-mail notifications at 90, 60 and 30 days before expiration.

If the policy has not changed they hold the name 30 days after it expires. No additional cost to renew the expired domain within the 30 day time frame.

lokki, hopefully Jag sales/support gets this resolved for you.

[lokki]

Thanks all. I had actually submitted a ticket, but wanted some real-world experience.

What apparently happened is that my account was set up entirely using Jag's contact info; billing, technical, admin. So, I never got renewal notices. I've gotten the situation more or less resolved.

Earler, I had problems with the aletianic website that closely resembled Vin's. Cookie errors, regardless of my browser or settings, kept me from being able to actually register a domain. I do have an account, though.

I'm using Hostway for my other domains, but after looking at the aletianic interface, I may jump ship and move over there....

[lookout]

Cool.

For what it's worth, I've found once one has an account username and password at AletiaNic, you can access it via either the AletiaNc or the Enom site. The pricing at enom will reflect the AletiaNic pricing once logged in under that account.

[Spathiphyllum]

The point is: the site is flakey... ...

Question[s]: When you get a domain name through Enom/AletiaNIC for 10 bucks, do you get the same type of account? Are all the features the same?

The site could very well be flakey.

As for pricing and features, I've never gone through Enom to get to AletiaNIC. AletiaNIC has the $10.00 price and the comprehensive interface with full features as far as I can tell. And lookout has added that Enom access provides you with modified, AletiaNIC-centric pricing and setup once your account is completed properly.

I'd say AletiaNIC offers a good product (both the DNS via Enom and hosting via JaguarPC) despite the risk of setting up DNS registration and webhosting under the same corporate umbrella. I've not seen any reason to change and, in fact, keep adding stuff to my accounts.

[Vin DSL]

...For what it's worth, I've found once one has an account username and password at AletiaNic, you can access it via either the AletiaNc or the Enom site...

Well, let's test the theory...






Yep! I logged into both sites - same usersname - same password. You're right!

[Vin DSL]

I dunno... I'm open to new things!

Maybe I'll register a domain on AletiaNIC, just for kicks...

10 bucks trumps 30!