AletiaNIC - still no love!

[lokki]

Ok, I'm still having trouble with AletiaNIC. I've got cookies turned on in NS7, IE6+ and FF. ALL OF THEM FAIL AT THE SAME PLACE.

I'd say this is a problem with the site. This happens at work *and* at home, under WinXP Pro, and WinServer 2003. I can log in and view my information, but anything that requires a submit, change info, or even a couple of dynamic queries on the account all give me that damned ENABLE COOKIES page.

That is completely frustrating and useless to me. I've not run into ANY problems on other site wrt cookies.

I'm going to drop them an email and CC Jag on it. FYI, they also have not updated my registration info on that domain transfer, more than a week later.

[Ron]

Are you running XP SP2 with windows firewall, or 2003 server with security settings for the internet zone on medium?

Are you running a hardware firewall that may be blocking cookies?

Might the cookies be coming from a third party?

Maybe try clearing your caches, remove cookies, etc., etc.
Just thinking out loud. It works great for me!?!?!?!?

[lokki]

I've got a basic firewall in XP SP2, the native one in my DSL router, and basic security settings. The cookies are likely to be coming from a 3rd party (that's where the error page comes in), and I am not sure if I can allow specific cross-domain rights the way I can with originating sites. The sandbox ain't that user friendly under Windows.

Still, I think it's bizarre that of all the sites I need to log in to, this is the only one that continuously fails.

[Spathiphyllum]

Yeah, that does seem curious that the problem effects your browsing so consistently. The cookies you are prompted to take are from www.registrarpdq.com and www.aletianic.com. And you do have javascript enabled otherwise you'd get a warning page to enable it.

Could it be an SSL certificate issue? When MS updates its certificate authority repository in your version of Windows, does every browser check that listing to confirm "acceptable" sites and filter the requests through the OS firewall? I'm just throwing spaghetti at the fridge here to see what will stick because the certificate issue doesn't seem likely... but I have had interminably long delays in MSIE due to enabling certificate-checking. Still, it doesn't explain how you would get partial access.

All I can think to do is to check your router settings for javascript filtering. Maybe a proxy firewall is blocking your requests even though you don't claim to have any on your network other than the OS firewall.

[lokki]

hmm... didn't think of that. It's possible that some evil combination of script blocking and network filtering is fudging this. But it's weird that it happens after login success. I wonder if there's something upstream from me doing a little song and dance.

Then why does it happen so consistently on two completely different networks?

[Spathiphyllum]

Then why does it happen so consistently on two completely different networks?

It definitely seems unlikely that different computers on different networks would experience the same hang-up at the same point on the page if it wasn't a coding anomaly rather than a browser setting. Like Ron said, clearing cookies from Aletia and registrarpdq should get you a clean start. Also, try not checking the "remember me" box so a bad setting doesn't get cached. Maybe you can reset the cookie to "null" at each login and keep the session out of memory cache. I keep that box unchecked but use the browser to remember the name/password fields once I have logged in successfully. I've used this method on other sites that give me the problem that you are experiencing. I think it may have to do with ASP servers but I cannot confirm this.