Welcome to the JaguarPC Community
JaguarPC
Sales: (888) 338-5261
Support: (888)-551-3050
Results 1 to 3 of 3

This is a discussion on Where is the tech-support? in the Shared & Semi-Dedicated forum
Hi all, I am wondering where the tech-support is right now, my server is down for 1 hour, no response from tech-support so far. Any ...

  1. #1
    Loyal Client
    Join Date
    Jan 2004
    Posts
    88

    Where is the tech-support?

    Hi all,

    I am wondering where the tech-support is right now, my server is down for 1 hour, no response from tech-support so far. Any suggestions?

  2. #2
    Wookiee JPC-Les's Avatar
    Join Date
    May 2002
    Location
    The Exogorths belly
    Posts
    1,265
    Just to follow up here I see the techs were with you shortly after this post was made. I'll be getting with them to learn what the delay was and try to prevent that from happening again. Sorry for the trouble and thanks for your patience.
    (pm) | (email) Les, Chief Operations Officer

    Need a Manager?
    (pm) | (email) David, Customer Service Manager
    (pm) | (email) Masood, Chief Technical Officer

    Helpful Links
    Knowledge Base | Network Status | Current Specials

  3. #3
    Loyal Client
    Join Date
    Jan 2004
    Posts
    88
    Thanks Les,

    in a way I understand that at at 6AM your time not much techs are working but for my website mainly for European visitors it's 6 hours later thus busy times.

    thanks again for checking.

    Bart

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •