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This is a discussion on Authentication problem in the Shared & Semi-Dedicated forum
After added a new mail account, we have a few problems in outlook (fratellicornacchia.com). It asks again and again user and password for all the ...

  1. #1
    Loyal Client
    Join Date
    Jan 2005
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    11

    Authentication problem

    After added a new mail account, we have a few problems in outlook (fratellicornacchia.com). It asks again and again user and password for all the old accounts too. We haven't change any setting, just added a new account.

  2. #2
    Yeah, I know a LOT! Vin DSL's Avatar
    Join Date
    Mar 2003
    Location
    Arizona Uplands
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    10,775
    Hrm... Is it still happening?

    When this sort of thing happens, it's been my experience that the mail server is temporarily down. Personally, I don't use POP3 all that much, but my wife does. I have her setup on two different accounts - one here, and one elsewhere. Why? Because from time-to-time, it seems like one or the other is 'down'. And, when a mail server isn't working, it will ask you for the user name and password ad nauseum.

    So, that would be my guess. If it keeps happening, contact 'Tech Support'...
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    No Guts, No Story! VinDSL © 2010

  3. #3
    JPC Member
    Join Date
    Apr 2002
    Posts
    13
    I had this exact same problem. I added an email account and started getting errors with every other one of my email addresses where it asked for the password over and over. The new account worked fine, it was just the old one. I checked all the settings in Outlook Express and noticed that on the new account I set the full email address as the username and the others were just the identifier of the email address. So, for the username, use the full email address ---> Name@Domain.com instead of just the identifier ---> Name
    It's possible that you could just use the Name for all accounts. It might just have to be identical throughout the domain either way. Hope this helps some people.

  4. #4
    The Yellow Dart Brandon's Avatar
    Join Date
    Dec 2002
    Location
    Houston, Texas
    Posts
    154
    antoniocornacchia,

    Has this issue been resolved? I see a few helpful individuals have offered suggestions, I wanted to follow up and be of any assistance if needed. You can either PM me or open a support ticket reffering to this post?
    Brandon Lawler
    Jaguar Technologies LLC

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