Need help

[Happykillmore]

I sended my payment on the 21st of this month. I go to my site and it still says Account suspended. What do I do?

[jason]

Email sales (a) jaguarpc.com or open a ticket and ask if your payment was received.

--Jason

[Happykillmore]

hey, here are the highlighted things that I didn't pay for. I was really delayed in the payment. So I sended my payment on the 21st. Do I have to pay for both of them???????

[jason]

Well, one is for the service you received in July (the one that was due on 6/23) and the other is for service from 7/23-8/22, so yes you'll have to pay both if you want to continue your service. From the way it looks, your account is more than 30 days overdue and that is probably why they shut you down. They probably won't reactivve it until you make both of those payments.

--Jason

[Happykillmore]

But I wasn't able to use these services because I was disconnected before. I coudn't use the service on 6/23 or the 6/23-8/33. I couldn't use any because I was disconnect long before.

Can I stop using this one and create a newone?

[the_ancient]

But I wasn't able to use these services because I was disconnected before. I coudn't use the service on 6/23 or the 6/23-8/33. I couldn't use any because I was disconnect long before.

Can I stop using this one and create a newone?

you need to take that up with sales

but if you pay your bill on time, it wont be a issue

[Happykillmore]

yeah.. I guess.. So I have to open a ticket right?

thanks.

[Brandon]

Hello Happy,

This is an issue best resolved through the ticket system or with a phone call to the sales office.

[tank]

Or just post your account username and password and someone will login and get you fixed up.

{Its a joke... don't post it}