Help on client login.

[rajeshgoli]

I just signed up for longhorn account. The account details were sent across to me on mail. But when I try accessing the 'client login' from the main site using the user/pass that was sent in the mail to me I get an error that says: "Sorry, that username or password is incorrect." What is going on?

Btw, I could log in to cpanel fine. I changed the password of cpanel. Would that cause any problems?

TIA,
Rajesh

[olokiop]

Try using the new password you just changed to to access the client section. See if that works =)

[rajeshgoli]

Try using the new password you just changed to to access the client section. See if that works =)

Tried that! That doesnt work either.. How do I get the support staff to have a look at this? I cant raise a ticket unless I login.

[rajeshgoli]

This problem is resolved now. Thanks to JPC support :-)