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This is a discussion on incomplete account setup in the Shared & Semi-Dedicated forum
Hi, I am a new customer. I cannot log on using details provided via browser ftp or cPanel. Support on your site is inaccessible using ...

  1. #1
    JPC Member
    Join Date
    May 2006
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    24

    incomplete account setup

    Hi,

    I am a new customer. I cannot log on using details provided via browser ftp or cPanel.

    Support on your site is inaccessible using username and password provided therefore I have to email sales. It has taken days to get this far since I signed up

    Please rectify.
    thank you

  2. #2
    Yeah, I know a LOT! Vin DSL's Avatar
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    Mar 2003
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    Arizona Uplands
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    Hang in there!

    Sign-up is the hardest thing you will ever do here! After that, it's a breeze, and quite enjoyable... really!
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010

  3. #3
    JPC Member
    Join Date
    May 2006
    Posts
    24
    turns out they sent me the wrong password.

    requested it again to email and I am in.

    you are right, sales do not create a good impression and make life bit more difficult than it needs to be, hopefully from now on will be ok.

    cheers

  4. #4
    Yeah, I know a LOT! Vin DSL's Avatar
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    Yeah, sign-up is the one thing they cannot seem to fix here. I never have understood it...

    Thank God 'we' only have to go through it once!
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010

  5. #5
    Loyal Client the_ancient's Avatar
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    Feb 2004
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    3,386
    Quote Originally Posted by Vin DSL
    Yeah, sign-up is the one thing they cannot seem to fix here. I never have understood it...

    Thank God 'we' only have to go through it once!
    most of the complaints stem from thier fraud check, this one does not, I dont understand how a incorrect password could be sent, it is not like someone manually typed it in the email

    But most of the problems with sign up, are not problems at all, it is the fraud checks, and with out those, JPC would have been out of business a long tiem ago....

    JPC I am sure attaches TONS of phishers and scammers every day
    -------------------------
    the_ancient
    MP Technology Group

  6. #6
    Yeah, I know a LOT! Vin DSL's Avatar
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    Quote Originally Posted by the_ancient
    But most of the problems with sign up, are not problems at all, it is the fraud checks,...
    LoL! They should have done a freud check on you...
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010

  7. #7
    JPC Member
    Join Date
    Apr 2006
    Posts
    40
    LOL. Yea. Signup went pretty well for me but I was impatient at best. They did the fraud check on me I think because the account was on hold due to the use of a free email address when I filled out the form. It was my secondary email that I used for the free one. The primary is my isp email account. They went ahead and processed it through so it went really smooth. They even processed the order alterations that I had asked for. ^_^

  8. #8
    bohica8418
    Guest
    What? how is money involved in signing up? HUH?

  9. #9
    JPC Member
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    May 2006
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    24
    got there in the end, Vin was right !!

    :-)

  10. #10
    Yeah, I know a LOT! Vin DSL's Avatar
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    Quote Originally Posted by pgtips
    got there in the end, Vin was right !!

    :-)
    Amazing, huh?
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010

  11. #11
    Darth Admin (aka Jag) JPC-Greg's Avatar
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    Sep 1998
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    5,201
    Quote Originally Posted by pgtips
    got there in the end, Vin was right !!

    :-)
    sshhhh, not too loud or he'll hear you
    Greg L. | Chief Executive Officer
    JaguarPC.com

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