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This is a discussion on New customer awaiting account activation in the Shared & Semi-Dedicated forum
When can I expect my account to be activated? I sent payment some 3 hours ago and was told to contact sales at either the ...

  1. #1
    JPC Member
    Join Date
    Jul 2006
    Posts
    2

    New customer awaiting account activation

    When can I expect my account to be activated? I sent payment some 3 hours ago and was told to contact sales at either the 1800 number or through email.

    Contacting the 1800 number leaves me nowhere as sales is out for the weekend. Trying to get ahold of the tech support department leaves me with going back to the website to enter in a trouble ticket, but of course I have no account.
    Last edited by BlackForest; 07-08-2006 at 08:54 PM.

  2. #2
    Community Leader jason's Avatar
    Join Date
    Sep 2001
    Location
    Rochester, NY
    Posts
    6,003
    Sales has reduced hours during the weekend. I am not entirely sure of what they are, but I'd suspect that they were already closed when you placed your order. I suspect that you will have to wait until tomorrow (if not Monday) before you'll receive a response from sales.

    --Jason
    Jason Pitoniak
    Interbrite Communications
    www.interbrite.com www.kodiakskorner.com

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