Escalation

[ad_hoc]

Could we escalate support ticket 2384318?

If this isn't fixed by morning, I will have lost a client.

[ad_hoc]

Please Escalate This Ticket.

The Latest "fix" Has Completely Disabled The Domain And It Now Cannot Be Resovled At All.

[ad_hoc]

All fixed now. Thanks.

I think I will lose this client, though.

[the_ancient]

All fixed now. Thanks.

I think I will lose this client, though.

alwasy sad to lose a client, but some not all clients are worth the effort to keep

[mattsiegman]

Asking to escalate via the forum won't really help, Jag support doesn't always browse it. The recommended solution, I think (last I heard), is to escalate it in the ticket center.