Anyone seeing major DNS issues?

[dwannall]

www.jaguarpc.com was down for me for a while and while it's now accessable, I can't see my site or a couple other Jag hosted sites. Just curious what's going on if anything. Doug

[dwannall]

Here's what I'm seeing in the Network Status page

Warning: main(): php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution in /chroot/home/jaguarpc/www/newjpc/support/status.php on line 63

Warning: main(http://www.jaguarpc.com/clients/ext/...k_status.php): failed to open stream: Connection timed out in /chroot/home/jaguarpc/www/newjpc/support/status.php on line 63

Warning: main(): php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution in /chroot/home/jaguarpc/www/newjpc/support/status.php on line 63

Warning: main(http://www.jaguarpc.com/clients/ext/...k_status.php): failed to open stream: Connection timed out in /chroot/home/jaguarpc/www/newjpc/support/status.php on line 63

Warning: main(): Failed opening 'http://www.jaguarpc.com/clients/ext/network_status.php' for inclusion (include_path='.:/usr/share/pear') in /chroot/home/jaguarpc/www/newjpc/support/status.php on line 63

[Bellthorpe]

I raised a ticket as soon as it was back up, service told me there were network problems, and the outage was about an hour. As far as I was concerned, it was more than two hours. I'm not sure how long, it could have been well before I tried to access it.

Oddly enough, a traceroute on my DNS worked, although my site was not accessible; but a traceroute on jaguarpc.com failed 'unable to resolve'.

I'm a new customer, and I've been considering upgrading to 'reseller'. I'm starting to wonder however about JaguarPC's slogan 'JaguarPC - The worlds most reliable end-to-end hosting solutions provider'.

[the_ancient]

I raised a ticket as soon as it was back up, service told me there were network problems, and the outage was about an hour. As far as I was concerned, it was more than two hours. I'm not sure how long, it could have been well before I tried to access it.

Oddly enough, a traceroute on my DNS worked, although my site was not accessible; but a traceroute on jaguarpc.com failed 'unable to resolve'.

I'm a new customer, and I've been considering upgrading to 'reseller'. I'm starting to wonder however about JaguarPC's slogan 'JaguarPC - The worlds most reliable end-to-end hosting solutions provider'.

I have been here for a number of years and this is the first I remember a newtork outage on this level

BTW, none of my sites where effected.

just for my own information, what Datacenter are you located in, Atlanta or Houston?

[Bellthorpe]

just for my own information, what Datacenter are you located in, Atlanta or Houston?

I don't know, my site (wazu.jp) is on gibson. How do I determine what Center that's at?

[Vin DSL]

I don't know, my site (wazu.jp) is on gibson. How do I determine what Center that's at?

You're in Atlanta...

Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

C:\>tracert wazu.jp

Tracing route to wazu.jp [69.73.188.100]
over a maximum of 30 hops:

1 1 ms <10 ms <10 ms 10.0.0.1
2 47 ms 45 ms 45 ms
3 47 ms 46 ms 46 ms
4 47 ms 47 ms 46 ms phv-edge-02.inet.qwest.net [72.164.12.9]
5 46 ms 47 ms 47 ms phx-core-01.inet.qwest.net [205.171.129.113]
6 60 ms 62 ms 58 ms bur-core-02.inet.qwest.net [67.14.10.54]
7 57 ms 57 ms 57 ms lap-brdr-01.inet.qwest.net [205.171.213.110]
8 59 ms 66 ms 79 ms bpr4-so-6-3-0.losangelesequinix.savvis.net [208.174.196.13]
9 58 ms 58 ms 58 ms dcr2-so-4-2-0.losangeles.savvis.net [208.174.196.70]
10 66 ms 59 ms 59 ms dcr1-as0-0.LosAngeles.savvis.net [204.70.192.117]
11 83 ms 85 ms 84 ms dcr2-so-1-3-0.dallas.savvis.net [204.70.192.250]
12 101 ms 100 ms 99 ms dcr2-so-6-0-0.Atlanta.savvis.net [204.70.192.69]
13 100 ms 99 ms 100 ms bpr2-so-0-0-0.AtlantaPaix.savvis.net [208.172.75.238]
14 100 ms 98 ms 98 ms 208.173.60.218
15 98 ms 99 ms 98 ms 65.254.43.35
16 99 ms 99 ms 106 ms 209.51.131.90
17 98 ms 97 ms 98 ms gibson.nocdirect.com [69.73.188.100]

Trace complete.

C:\>

[the_ancient]

I don't know, my site (wazu.jp) is on gibson. How do I determine what Center that's at?

Your in Atlanta

While Jag says the network there is faster than Houston, to me it is proving to be FAR less reliable.

Houston is where I am at is where most of the JPC servers are at, they only started adding atlanta recently.

I think the JPC web site is in atlanta now as well, but I am not sure, I cant get a good trace on it right now, so appearently the network or DNS issuses are not solved compeltely yet

[Vin DSL]

I think the JPC web site is in atlanta now as well, but I am not sure, I cant get a good trace on it right now, so appearently the network or DNS issuses are not solved compeltely yet

Heh! Never assume...

Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

C:\>tracert jaguarpc.com

Tracing route to jaguarpc.com [69.73.138.32]
over a maximum of 30 hops:

1 1 ms <10 ms <10 ms 10.0.0.1
2 46 ms 51 ms 45 ms
3 46 ms 45 ms 46 ms
4 47 ms 46 ms 46 ms phv-edge-02.inet.qwest.net [72.164.12.9]
5 47 ms 46 ms 47 ms phx-core-01.inet.qwest.net [205.171.129.97]
6 56 ms 65 ms 57 ms bur-core-01.inet.qwest.net [67.14.10.6]
7 57 ms 57 ms 57 ms lap-brdr-01.inet.qwest.net [205.171.213.106]
8 57 ms 57 ms 57 ms bpr4-so-6-3-0.losangelesequinix.savvis.net [208.174.196.13]
9 57 ms 57 ms 57 ms dcr1-so-5-0-0.losangeles.savvis.net [204.70.194.145]
10 84 ms 85 ms 84 ms dcr2.dan-so-7-0-0.dallas.savvis.net [204.70.194.54]
11 99 ms 101 ms 107 ms dcr2-so-6-0-0.Atlanta.savvis.net [204.70.192.69]
12 100 ms 100 ms 100 ms bpr2-so-0-0-0.AtlantaPaix.savvis.net [208.172.75.238]
13 131 ms 195 ms 113 ms 208.173.60.218
14 97 ms 98 ms 98 ms 65.254.43.35
15 99 ms 99 ms 98 ms 209.51.131.90
16 98 ms 98 ms 98 ms goliath.nocdirect.com [69.73.138.32]

Trace complete.

C:\>

[the_ancient]

Heh! Never assume...

i did not 'assume' anything, DNS stuff is now alble to trace, it did not before, I still cant trace from here

However, thanks for the trace, as it CONFIRMS my assertion from another thread that atlanta sucks

Once Again, why do people disagree with me, they know I am always right

[Bellthorpe]

Thanks VIN DSL.

I had tried a tracerout, but it didn't help:

(earliest hops snipped)

6 i-14-0.wil-core03.net.reach.com (202.84.143.246) 165.696 ms 165.686 ms 165.834 ms
7 i-4-2.wil03.net.reach.com (202.84.251.194) 165.876 ms 165.931 ms 166.908 ms
8 PCCWglobal2.peer.wil03.net.reach.com (134.159.62.194) 165.936 ms 165.977 ms 165.91 ms
9 gnax.ge2-3.br01.atl01.pccwbtn.net (63.216.31.158) 217.208 ms 217.103 ms 217.116 ms
10 65.254.43.35 (65.254.43.35) 217.147 ms 217.264 ms 217.182 ms
11 209.51.131.90 (209.51.131.90) 223.861 ms 223.427 ms 232.689 ms
12 gibson.nocdirect.com (69.73.188.100) 217.219 ms 217.348 ms 217.234 ms

With hindsight, perhaps 'atl01.pccwbtn.net' tells me Atlanta?

[the_ancient]

Thanks VIN DSL.

I had tried a tracerout, but it didn't help:

(earliest hops snipped)

6 i-14-0.wil-core03.net.reach.com (202.84.143.246) 165.696 ms 165.686 ms 165.834 ms
7 i-4-2.wil03.net.reach.com (202.84.251.194) 165.876 ms 165.931 ms 166.908 ms
8 PCCWglobal2.peer.wil03.net.reach.com (134.159.62.194) 165.936 ms 165.977 ms 165.91 ms
9 gnax.ge2-3.br01.atl01.pccwbtn.net (63.216.31.158) 217.208 ms 217.103 ms 217.116 ms
10 65.254.43.35 (65.254.43.35) 217.147 ms 217.264 ms 217.182 ms
11 209.51.131.90 (209.51.131.90) 223.861 ms 223.427 ms 232.689 ms
12 gibson.nocdirect.com (69.73.188.100) 217.219 ms 217.348 ms 217.234 ms

With hindsight, perhaps 'atl01.pccwbtn.net' tells me Atlanta?

some traces will not resolve the host name like Vin's did,
when that happens us http://www.dnsstuff.com/ ip to city look up,

you cant however us the servers IP because Jag owns their own IP block so all ARIN info listed as houston. Use the IP address of the Hop right before you server and you will get Atlanta.

[Vin DSL]

i did not 'assume' anything... However, thanks for the trace, as it CONFIRMS my assertion from another thread that atlanta sucks

Was wir denken, ist nachgedacht, was wir empfinden, ist chaotisch, was wir sind, ist unklar!