samurai.nocdirect.com issues

**hexonxonx** · 11-19-2006, 11:35 PM

Server is down and for some reason, their ticket system won't let me log in to open a ticket to report this. Nice going jaguar, barely one week of service and the server is down.

**ewebhost** · 11-19-2006, 11:36 PM

samurai.nocdirect.com is down now!
Admin Please help us to check and fix the problem ASAP!!!

**ewebhost** · 11-19-2006, 11:39 PM

Yes,it have down just A week ago!
Please solve the problem ASAP!

**BernardBlack** · 11-20-2006, 12:12 AM

There doesn't seem to be a samurai.nocdirect.com server: http://www.jaguarpc.com/support/status.php

**axl_io** · 11-20-2006, 12:17 AM

There were a lot of issues with this server. I submit a ticket. I don't know... do you think it will be usefull to ask JPC to move my acount to another server ? I don't think that all their servers are so buggy.

/update

Why samurai.nocdirect.com is not listed here ? http://www.jaguarpc.com/support/status.php

**hexonxonx** · 11-20-2006, 12:19 AM

Originally Posted by axl_io

There were a lot of issues with this server. I submit a ticket. I don't know... do you think it will be usefull to ask JPC to move my acount to another server ? I don't think that all their servers are so buggy.

Have you opened a ticket now to let them know it is down?

I would switch servers if you want too. I may do the same. I got my server Thursday morning and I am disapointed in Jaguar now.

**axl_io** · 11-20-2006, 12:21 AM

Yes, I informed JPC.

So do I, I`m so disapointed. On the first day of Jaguar PC client, the node went down. Now, after a week, again. Come on...

**ewebhost** · 11-20-2006, 12:34 AM

Originally Posted by BernardBlack

There doesn't seem to be a samurai.nocdirect.com server: http://www.jaguarpc.com/support/status.php

What's the matter?
samurai.nocdirect.com not on the status page!

It rellay down now,and no any staff reply us about the prbolem!

**ewebhost** · 11-20-2006, 12:36 AM

Down again and again!Without any notice!

No any staff to reply us!

What's the matter?

**axl_io** · 11-20-2006, 12:44 AM

The status form my ticket was changed to "Assigned" at 2006-11-20 / 01:09:36. So, probabbly somebody is there...

**hexonxonx** · 11-20-2006, 12:48 AM

Originally Posted by axl_io

The status form my ticket was changed to "Assigned" at 2006-11-20 / 01:09:36. So, probabbly somebody is there...

Lets hope they get to it soon.

**axl_io** · 11-20-2006, 12:55 AM

I think that only reliable servers are on the status page

Probabbly the others, are not good to marketing...

**BernardBlack** · 11-20-2006, 01:23 AM

Originally Posted by axl_io

I think that only reliable servers are on the status page

Probabbly the others, are not good to marketing...

Most likely, but it isn't displayed on the network status page in the client area either. Oh well, I'm sure the jagpc team will be awake (maybe it's night time over there) and sort things out soon.

**axl_io** · 11-20-2006, 01:51 AM

In case you wonder...

Our Reply:

Hi,
The server is currently down. We have contacted the Data Center to
reboot it. Hopefully the server will be up soon. We will update you as
soon
as the server will be up again.

Let us Know if you need further assistance.

Regards,
Andrew

So... how long can take a phone call [email ?!] and hit reset button ?