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This is a discussion on Neptune Down 2 Hours So Far in the Shared & Semi-Dedicated forum
I got a quick reply when I opened the ticket 2 hours ago saying it's some FTP issue and it had been resolved. Well it ...

  1. #1
    JPC Member Jibber's Avatar
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    Jul 2006
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    13

    Neptune Down 2 Hours So Far

    I got a quick reply when I opened the ticket 2 hours ago saying it's some FTP issue and it had been resolved.

    Well it wasn't, the server is still down over 2 1/2 hours later.

    What gives?

  2. #2
    Loyal Client the_ancient's Avatar
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    Feb 2004
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    3,386
    Neptune is not on the Status List, nor is they are announced outage,

    The Web Server Responds to Pings so it is up and active

    I suggest you start another ticket
    -------------------------
    the_ancient
    MP Technology Group

  3. #3
    JPC Member Jibber's Avatar
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    Jul 2006
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    13
    They got it back up after 3 hours now it's down again this morning as I wake...

    I sure hope they honor the 99.99% uptime agreement for this month and give credit or a refund..

  4. #4
    JPC Dream Team JPC-Veena's Avatar
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    Sep 2002
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    572
    Jibber,

    Neptune has not gone down once in the last 74 days.

    [root@neptune ~]# uptime
    10:42:16 up 74 days, 20:18

    You are probably having some other problem inside your vps.
    Veena K John
    Jaguar Technologies, LLC.

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