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This is a discussion on Gnax Problems? [resolved] in the Shared & Semi-Dedicated forum
I'm have serious problems accessing dehe.com/my.dehe.com/and my site today. ...

  1. #1
    JPC Member
    Join Date
    Nov 2005
    Posts
    30

    Arrow Gnax Problems? [resolved]

    I'm have serious problems accessing dehe.com/my.dehe.com/and my site today.

  2. #2
    JPC Member
    Join Date
    Nov 2005
    Posts
    30
    I'm thinking maybe it's just my ISP or something connecting my ISP to GNAX. Here's a couple of trace routes.

    Tracing route to dehe.com [72.9.234.130]
    over a maximum of 30 hops:

    1 2 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 9 ms 9 ms * ge-1-42-ur01.wchicago.il.chicago.comcast.net [68
    .86.119.45]
    4 9 ms * 9 ms 10g-2-1-ar01.elmhurst.il.chicago.comcast.net [68
    .87.230.105]
    5 9 ms 9 ms 9 ms 68.87.231.250
    6 11 ms 9 ms 11 ms 12.125.194.13
    7 12 ms 13 ms 15 ms tbr1-p011901.cgcil.ip.att.net [12.123.4.226]
    8 10 ms 11 ms 11 ms ggr2-p310.cgcil.ip.att.net [12.123.6.65]
    9 10 ms 11 ms 11 ms 192.205.33.186
    10 24 ms 18 ms * ae-32-56.ebr2.Chicago1.Level3.net [4.68.101.190]

    11 42 ms 38 ms 50 ms ae-3.ebr2.Atlanta2.Level3.net [4.69.132.74]
    12 39 ms 37 ms 38 ms ae-22-52.car2.Atlanta1.Level3.net [4.68.103.35]

    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete

    Tracing route to gnax.com [209.51.128.180]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 * * * Request timed out.
    4 * 9 ms * 10g-2-1-ar01.elmhurst.il.chicago.comcast.net [68
    .87.230.105]
    5 13 ms 10 ms 8 ms 68.87.231.250
    6 11 ms 8 ms 9 ms 12.116.225.241
    7 10 ms 12 ms 10 ms tbr1034001.cgcil.ip.att.net [12.122.99.6]
    8 9 ms 9 ms 9 ms ggr2-p340.cgcil.ip.att.net [12.123.6.29]
    9 9 ms 12 ms 9 ms 192.205.33.186
    10 24 ms 17 ms 19 ms ae-32-56.ebr2.Chicago1.Level3.net [4.68.101.190]

    11 50 ms 52 ms 55 ms ae-3.ebr2.Atlanta2.Level3.net [4.69.132.74]
    12 38 ms 38 ms 37 ms ae-22-52.car2.Atlanta1.Level3.net [4.68.103.35]

    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

  3. #3
    JPC Addict winger's Avatar
    Join Date
    Nov 2006
    Location
    Rio de Janeiro - BR
    Posts
    135
    Quote Originally Posted by iardon
    I'm have serious problems accessing dehe.com/my.dehe.com/and my site today.
    me too!

    but when I check at alertra the sites are up
    WebHostingTalk now in portuguese
    www.webhostingtalk.com.br venha se juntar a nossa comunidade sobre hospedagem web

  4. #4
    JPC Member
    Join Date
    Nov 2005
    Posts
    25
    I'm having the same issue. I have opened a ticket regarding this, and the DC has been contacted.

  5. #5
    JPC Member
    Join Date
    Nov 2005
    Posts
    30
    I just wanted to comment that I'm still having the problem. It's intermittent.

    Also, my server time is off by about 10 minutes. I'll sync it in WHM and after a while it'll go back to being about 10 minutes off. Weird. Not sure if it's connected or not.

  6. #6
    consultant Andre's Avatar
    Join Date
    Apr 2005
    Posts
    1,155
    If you are experiencing such problems it's best to open a support ticket with a traceroute.

    Regarding the server time: that's unrelated. Note that you cannot set the time on your VPS yourself, this has to be done from the node, so if the time is set incorrectly please open a support ticket.
    Andre van Vliet

    DEHE.com - Definition of Hosting Experts

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