bol-brac.com on neptune server (was solidhost customer)

[dmarink7]

bol-brac.com is down for 24+h I received you e-mail about NSs but I don't have option to change them because you manage my domain info and also NSs

e-mail:

Dear Dinko Marinković,

We have recently noticed that you are still using the old obsolete solidhost nameservers at your domain registrar for your domains hosted with Dehe. Please login to your registrar website at the earliest and update the nameservers used by your domains to the following:

ns1.dehe.com 72.9.234.132
ns2.dehe.com 72.9.234.133

This will ensure your websites have correct dns and help prevent any dns-related downtime. If you are already using the Dehe nameservers, you can ignore this email.

For any questions, please feel free to login to the client dashboard at

https://secure.dehe.com/clients/

and open a support ticket. We thank you for your business and wish you all the best in 2007.

so please help me and put server up

[Rob]

do you have login for your domain control panel even though your domain is managed by DEHE? if you have already changed your nameservers it can take up to 72 hours for a domain name to resolve to a server or network.

Topic Moved to support forum

[JPC-Jim]

We do not have access to your domain name, you will need to contact Solidhost, to update the nameservers, as they are the holding registrar for your domain.

Thanks
Jim