aboust us thread split

[amazing]

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Hot-swap
All drives, fans and power supplies are hot-swappable. This means that we can replace a failed drive without shutting the server down. Because we use RAID 10's mirroring functionality we can take a failed drive out of the server, and since another drive still contains all the data, there will be no outage or data loss. Then we can simply place a new drive in the same slot, and this new drive will take over the functionality of the failed drive (again - with no downtime or data loss).

In that case Greg why was alatar.nocdirect.com off line for 2 hours+ with a failed drive?
We were told it took a long time to load data onto a new drive.

Elaine

[Ron]

I don't want ot talk for Greg and I don't know exactly what part failed, but if it was a failed I/O board and a ruined disk and it took a few hours -- that's not a lot of time at all.

Up until now, a restore of a machine's worth of data took at least a day!

Many times, I'm told, they swap in a new drive and nobody even knows there was a failure.

I know it's frustrating when you have down time. I've been there, and I'm sure I'll be there again. But you have to expect an occasional burp if you're not on a high availability setup with multiple dedicated servers in geographically diverse locations. Things break. Even good things.

[amazing]

Hi Ron

Absolutely agree with you. However, with raid isn't there supposed to be a fall-back position so that a swap can be done such as Greg says in his promo?

Look at this thread to see what happened:
Emergency Maintenance: alatar.nocdirect.com

I'm no expert and have absolutely no axe to grind with Greg as in the main I have been very satisfied with JaguarPC over the last 5 years. There was that episode with Apollo last year though!! Ouch!

By the way Ron is the slack going up or down anytime soon?

regards
Elaine

[JPC-Les]

It was a filesystem problem not a disk problem. Meaning it was written on the disk needed work and not the disk itself. Then after the inital work we found more problems when we decided to move everyone to completely new hardware to restore everyone to full service.

[Ron]

I am very accommodating. Where would you like to see my slack percentage?






(Bob, is that you?)