The new upgrade?

[nihilist65]

I am currently on SDX, I was on it solely for the increased DiskSpace, I run a few personal applications and a photogallery with TONs of photos, but not much traffic. I rarely use 10GB of bandwidth in a MONTH, let alone a day.

Now that the Gigadeal has unlimited disk space, I am thinking of downgrading. Are there any features other than increased bandwidth and lower number of users on a server that I will lose?

When using my applications, my server regularly times out or is unavailable for a couple of minutes at a time, but excessively frequently. I have spoken to support about this, but received no resolution. Will this be even worse on a Gigadeal Server?

Also, the limit of 150mb/file concerns me: I regularly use my account to as a way to transfer large, press quality photos, Indesign Files, and PDFs, etc. Do I need to find a new host without this limitation?

Thanks,
Katie

[JPC-Greg]

Can you pm me and a couple managers in my sig with your account or ticket # where you reported the timeouts?

Dont worry too much about the 150mb file limit, its there to prevent people from abusing this offer and trying to kill the service for others by uploading and storing files that arent related to their website. Such as using it for a file repository to hold mp3's, movies, and applications, backing up servers, etc.

As for downgrading to gigadeal, 9.9 out of 10 clients are on sdx for the power and resources other than diskspace. If thats all you needed and you want to downgrade you can. Please tell a few dozen friends and family memebers about us in the meantime to earn some affiliate payouts .

[nihilist65]

Oops, completely forgot about this for a while. Of course, since I posted, server has been behaving. Its been quite a while since I put a ticket in about it, but I can look for the number if you want.

As for referring people, I think I referred everybody I know (that would need web space) before you started the affiliate program! I'll continue to recommend it, especially with the endless diskpace. (In the past, I'd recommended to some who would decide instead on Dreamhost or the like because of diskspace. Hi-res images eat diskspace.)

Thanks,
Katie

[nihilist65]

I initiated a downgrade and I would like to make public part of the ticket conversation:

2008-04-15 / 15:18:25

"Hi,
.....
Also I want to add one more thing. Your account size is nearly 20G whereas the GigaDeal plan offers 17G so your account is exceeding the quota limit. You need to remove some unnecessary stuff from your account or add more Disk space in your account.
Let us Know if you need further assistance.
Regards,
Andrew"

I don't think I need to say anything about this other than WOW!