Shared SSL Path

[BulaRae]

I need some urgent help and tech support isn't responsive on Sunday mornings, I guess! Unfortunately the cyberworld is 24/7 so I don't understand why companies like this who say they offer 24/7 support don't actually offer 24/7 support! Grrrr!

Anyway, if anyone is around that might be able to help me:

I moved my site to this server last night. I use Zen Cart and the SSL for my server here is: https://argonaut.nocdirect.com/~myuser/

I can pull up my main site/store no problem but when I click on an area that is to be SSL I get a 404 and it shows the path it is trying to find, which should be valid.

My old host the SSL was simply mysite.theirsite.com and on this one the /~user is confusing and I believe the source of the problem.

Can anyone shed some light on what I can do to make this work?

Here is what my config files ask for and what I have entered:

  define('HTTP_CATALOG_SERVER', 'http://mysite/mystoredirectory');
  define('HTTPS_CATALOG_SERVER', 'https://argonaut.nocdirect.com/~myuser/mystoredirectory');

When I put this in my browser bar I get the site:
https://argonaut.nocdirect.com/~myus...toredirectory/

But if I put anything after the directory ( a specific page), I get the 404
https://argonaut.nocdirect.com/~myus...toredirectory/

The browser bar shows this on the 404:
https://argonaut.nocdirect.com/~myus...ory/login.html

.... which looks correct to me, so I am wondering if there is something that has to be set on the JPC end?

I really need to get this fixed asap so I can take transactions!

Thanks to anyone who can help.

[Connie]

I have a test cart that uses the shared SSL.
The path for that cart is like this.
https://servername.nocdirect.com/~us...in/autocart.pl

Support is 27/7 and they are normally quick to at least respond to a ticket. If you accidently sent the ticket to sales, it may take a while to sort out. Sales and support are two different departments.

[JPC-Martin]

I have check your issue in detailed and replied you in your Opened support ticket.Please check and update us in ticket so that we assist you if you still have any other query.Thanks

[BulaRae]

Sorry Martin but you have not helped me at all, and I have updated the ticket. Even after my plea here and your response you posted another unhelpful response to the ticket. I'm starting to get rather upset with all of this.

[Ron]

I am seeing 404s for everything you posted. Are these just hypothetical examples or are they supposed to be live?

Do you have an .htaccess file in /mystoredirectory/ ?
If so, are there any "rewrites" "redirects" or anything like that going on?

[BulaRae]

Are you an admin? Not sure how you can see my site.
I've narrowed down the issue to the SEO URLs mod I'm using.

It did automatically create an .htaccess and drop it in that directory last night. I'm not really sure how or why. My site on the other server doesn't have that. When I take that away my entire site comes up 404.

I've narrowed down the issue to be the SEO URLs mod doesn't seem to acknowledge the SSL server as the 404s are only happening on the SSL links of Login and Checkout when I enable SSL.

Here's the contents of that .htaccess if you happen to see what might need to change. I'm not very literate with this level of redirect stuff.

What I don't want is the search engines interpreting "too many redirects".

Note: my site is a .info, not a .com

##### NOTE: Replace /mystoredirectory/ with the relative web path of your catalog in the "Rewrite Base" line below:

Options +FollowSymLinks
RewriteEngine On
RewriteBase /mystoredirectory/

# From Ultimate SEO URLs
RewriteRule ^(.*)-p-(.*).html$ index\.php?main_page=product_info&products_id=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-c-(.*).html$ index\.php?main_page=index&cPath=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-m-([0-9]+).html$ index\.php?main_page=index&manufacturers_id=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-pi-([0-9]+).html$ index\.php?main_page=popup_image&pID=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-pr-([0-9]+).html$ index\.php?main_page=product_reviews&products_id=$2&%{QUERY_STRING} [L]
RewriteRule ^(.*)-pri-([0-9]+).html$ index\.php?main_page=product_reviews_info&products_id=$2&%{QUERY_STRING} [L]


# All other pages
# Don't rewrite real files or directories
RewriteCond %{REQUEST_FILENAME} !-f [NC] 
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*).html$ index\.php?main_page=$1&%{QUERY_STRING} [L]
RewriteCond %{HTTP_HOST} ^mystoredirectory.mysite.info$ [OR]
RewriteCond %{HTTP_HOST} ^mystoredirectory.mysite.info$
RewriteRule ^(.*)$ "http\:\/\/mysite\.info\/" [R=301,L]

Thanks

[Ron]

No, I'm not an admin. I used the examples you posted, and I was asking you if they were real examples or not.

I don't think that .htaccess file will work for you. Your HOSTNAME is going to be different than your sitename because it's gonna be argon.nocdirect.com instead of yoursite.info.

You can either get your own certificate and IP addy (contact sales) or work on those rewrite rules.

.htaccess is an art form as much as a science, and I struggle with it quite a bit. It would take me some trial and error to get it to do what you want.