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This is a discussion on Customer Service in the Shared & Semi-Dedicated forum
ANyone at work in CS today I have two open tickets and i'm deseprate for an answer, to do with billing and account thanks ...

  1. 03-18-2009, 08:53 AM #1
    TalkForest
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    Customer Service

    ANyone at work in CS today
    I have two open tickets and i'm deseprate for an answer, to do with billing and account

    thanks
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  2. 03-18-2009, 09:35 AM #2
    JPC-David
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    Hello,

    Can you please provide a ticket number so I can look into it for you.

    Thank you.
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  3. 03-18-2009, 09:43 AM #3
    TalkForest
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    Quote Originally Posted by JPC-David View Post
    Hello,

    Can you please provide a ticket number so I can look into it for you.

    Thank you.
    12770999
    12907270

    really appreciate a quick resolution on this
    thanks
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  4. 03-18-2009, 09:59 AM #4
    JPC-David
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    Hello,

    Thank you for the update. I have gone ahead and unsuspended your account while we look into this further.

    Thank you for your patience and sorry for the inconvenience.

    Please let us know if we can assist you further in the meantime.

    David
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  5. 03-18-2009, 09:59 AM #5
    TalkForest
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    Smile

    Resolved
    thank you for your prompt assistance

    Trevor
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  6. 03-18-2009, 10:04 AM #6
    JPC-David
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    Hello,

    It was my pleasure.

    I am glad I was able to assist you.

    Please let us know if we can be of further assistance.

    David
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