Hi everyone!

[C Powell]

Newish JaguarPC customer here.

I needed ffmpeg so had to move my site away from Hostmonster. I was recommended JaguarPC by someone else who also uses semi-dedicated sever for his video sharing site. Now to be honest, my site has been going down on and off every day since i joined JaguarPC 17/03/2009. This is really annoying as my site never went down once whilst with Hostmonster. I would have thought that paying an extra $25 for semi-dedicated server that my sites would load much faster due to having 6x more resources. This isn't the case though. I only use ffmpeg on my site to extract the time of mp3s uploaded by members on my site. No converting x video to flv is needed whatsoever = my site not putting strain on server. It seems I'm paying $25 extra for this but getting a load of site downtime to go with it now. Support keep saying some users are abusing the server by putting to much strain on the server. What? I thought the server my site is on now has 6x more resources than a shared server with say Hostmonster?

As this has gone on pretty much since I joined i am now going to try the Failover and see if that stops all the downtime. If it does then great... paying $46 to have ffmpeg, 6x resources and mostly importantly a server that doesn't go down would be well worth it. I have even put in for a dedicated IP address too. If after having being on Failover server/using dedicated IP address my site keeps going down I'll have to look for another host. I'd like to stay with JaguarPC though as the support times are really good + response is very pro etc.

Will know soon enough.

Edit: my site www.djpassion.co.uk

[jason]

Sorry to hear about your troubles. That kind of service is atypical for JPC, although new servers do tend to have their growing pains and you might be experiencing the symptoms of that.

Good luck with the failover plan. I haven't seen it in action, but it at least sounds impressive. As for the dedicated IP, though, it won't get you anything in terms of performance. All it does is provide an alternate path into the server from the outside world. If the server is down it will be down whether you access it using a shared IP or a dedicated one. The only thing that dedicated IPs are really needed for these days is SSL--since all data sent over an SSL-encrypted transmission is encrypted--even the headers--the server needs to rely on the IP to route the traffic correctly. If you aren't using SSL then the server can get everything it needs out of the headers, so dedicated IPs are not necessary.

--Jason

[C Powell]

...although new servers do tend to have their growing pains and you might be experiencing the symptoms of that.

Yes, i think that's what it is.

Good luck with the failover plan. I haven't seen it in action, but it at least sounds impressive. As for the dedicated IP, though, it won't get you anything in terms of performance. All it does is provide an alternate path into the server from the outside world. If the server is down it will be down whether you access it using a shared IP or a dedicated one. The only thing that dedicated IPs are really needed for these days is SSL--since all data sent over an SSL-encrypted transmission is encrypted--even the headers--the server needs to rely on the IP to route the traffic correctly. If you aren't using SSL then the server can get everything it needs out of the headers, so dedicated IPs are not necessary.
--Jason

I will leave the dedicated IP address then.

Thanks for the info Jason.

cheers Chris

[Ron]

--since all data sent over an SSL-encrypted transmission is encrypted--even the headers--the server needs to rely on the IP to route the traffic correctly.

Aha! I always wondered why SSL required a dedicated IP!!!

Thanks!

[Frank Broughton]

I wish I knew half of what that Jason does aye Ron? He has taught us much here though, thanks Jason.

[C Powell]

I was going to get dedi IP address due to accepting payments through site but then they will only be via PayPal and other gateways that will be added soon. No credit card transactions going on through my site, so yeah, no dedi ip needed. :-)

cheers Chris

[Vin DSL]

I was going to get dedi IP address due to accepting payments through site but then they will only be via PayPal and other gateways that will be added soon. No credit card transactions going on through my site, so yeah, no dedi ip needed. :-)

cheers Chris

Well, there ARE other uses for dedicated IPs - email and site maintenance come to mind.

Personally, I don't like to use proggies like phpMyAdmin and web mail clients over HTTP - I use HTTPS. Dittos for IMAP mail clients - I use SSL encyption.

There is no problem using phpMyAdmin or SquirrelMail, but most of the IMAP clients I use balk at the shared cert not matching the email accounts. They think I'm getting hijacked...

Dedicated IPs are good for all sorts of things. I wish I still had a dedicated IP!

Anyway, welcome aboard!

[Ron]

A dedicated IP is a buck a month sold in blocks of 5, but I'd guess if you asked nicely they'd offer a singleton to you.

[Vin DSL]

A dedicated IP is a buck a month sold in blocks of 5, but I'd guess if you asked nicely they'd offer a singleton to you.

Not sure whom you're talkin' to, but if you're talkin' to me...

I was grandfathered into the dedicated IP thing. I always ran a dedicated IP. It was one of the ways I judged a host, e.g. if they offered a *free* dedicated IP.

The thing is, I wanted to feel-their-pain, so I let it lapse, just to see what it's like NOT having a dedicated IP - and it blows!

But, that's okay. It's like wearing a hairshirt...

[C Powell]

Cheers all

[C Powell]

So after being put on Failover and waiting several hours for DNS to update my sites pages finally started loading instantly as they should have been right from the start. I shouldn't have had to put in for Failover just to have pages load instantly. Will say no more about that though as it could have just been down to DNS stuff. I think switching to Failover sorted the DNS stuff out. But why after everything was working well being on Failover for a good 12hrs + is my site now down *tut tut

and it can't be just my ip being blocked by JaguarPC's server firewall (which is what i'm told is the problem most of the time heh) because the site also shows as being down at downforeveryoneorjustme.com

Not good.

For dedicated server i've been recommended *edit* please don't advertise other hosts on our forums */edit*

though as my site isn't that big just yet thought JaguarPC SDX (semi-dedicated) server would be upto it until i need to move site to dedicated server...

[JPC-Veena]

I'm quite sure theres been no downtimes on the server your site is on now. Please let me know your support ticket id, we probably need to find why your local ip is getting blacklisted by the server firewall if it happens often or try and just whitelist it.

[JPC-Veena]

Powell,

I found your account with us and checked through your tickets, do not find any about downtime on the failover or a firewall blocking issue. I see your sites are now loading fine, so let us know and be sure to open a support ticket if you see any issues at all wih your sites/account.

[JPC-Rizwan]

I can see your site is pointing fine to the failover sdx server and there have been no down times on that server , if you are facing any issues, slowness or any downtime , please open a support ticket with details so we can check it accordingly.

[C Powell]

Well my sites are loading as they should now so I'm happy. I had a right game transferring all my domains from Hostmonster to JaguaPC down to whois privacy not because of JaguarPC/Hostmonster. JaguarPC helped me transfer them all. Support is excellent!!!

I will always recommend JaguarPC to those looking for new host etc.

Thanks,
Chris