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About LinkBacksok this is getting out of hand. first you guys had hardware issues TWICE where my site was down for extended periods of time.
THEN it was suggested I move to a semi-dedicated with failover option, guess what MY SITE IS DOWN!!!
where the HELL IS MY OTHER BACKUP????????? ITS SUPPOSE TO KICK IT, well is that one having hardware issues TOO????
THIRD TIME IS THE CHARM.....
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This is a discussion on Not impressed with failover in the Shared & Semi-Dedicated forum
ok this is getting out of hand. first you guys had hardware issues TWICE where my site was down for extended periods of time.
THEN ...
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12-10-2009, 09:32 AM #1Loyal Client
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Not impressed with failover
Last edited by Dre CSCS; 12-10-2009 at 09:42 AM.
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12-10-2009, 09:36 AM #2JPC Dream Team
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Dre CSCS, we apologize for the inconvenience. We did get an alert for the server and as I see it, it is back up and running. We are monitoring the server and trying to find the cause of the downtime. If you continue to face issues, please open a ticket in support.
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12-10-2009, 09:50 AM #3JPC Dream Team
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Dre CSCS,
The server is running from secondary server now, we are investigating why the automatic failover didn't kick in , we had to manually switch it to secondary server and thus there was around 10 min downtime, we apologize for that.Rizwan - Technical Support Manager
JaguarPC
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12-10-2009, 10:01 AM #4Yeah, I know a LOT!
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Maybe it's like a Harley... you gotta kick it to start!
Originally Posted by JPC-Rizwan
Out of curiosity, do these primary and secondary servers run in parallel? That is... does one mirror the other, in real time, then automatically switch-over through an alarm event, or whatever?
I don't understand the 'mechanics' of failover...Last edited by Vin DSL; 12-10-2009 at 10:08 AM.
DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.
No Guts, No Story! VinDSL © 2010
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12-11-2009, 09:56 AM #5Wookiee
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Yes they mirror each other in real time constantly staying in sync. When the heartbeat between the two fail the secondary is supposed to kick over and start serving. It's odd this didn't happen automatically yesterday on the server and our techs are working on figuring out why it did not function as designed. Originally Posted by Vin DSL
Last edited by JPC-Les; 12-11-2009 at 10:15 AM.
(pm) | (email) Les, Chief Operations Officer
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12-17-2009, 09:33 PM #6Loyal Client
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so has the problem been identified and corrected?
Last edited by Dre CSCS; 12-17-2009 at 09:49 PM.
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12-18-2009, 07:28 AM #7/dev/null
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We are still investigating it and will update this thread as soon as we will have any update on it.
Zishan - L3 - Shift Lead | JaguarPC
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