All my databases just disappeared!

[Phaedrus]

Has this happened to anybody else?

I can see one having an issue, but all just gone, even the partial one? What the heck is happening?

[JPC-Bilal]

Hi, Phaedrus

We are sorry to hear that you are facing this problem. Please advise did you open a ticket with technical support? If no please do or if you have opened it please provide us the number we can take a look at it. Thank you.

[Phaedrus]

I did, the ticket number is: 13100644

[Phaedrus]

That ticket is actually asking for a restore from a file on the server... If you can actually find a newer version from before the mysterious disappearance of all data in the 'bases... I'll owe you.

[Phaedrus]

Okay, it appears as if the database is there, but the website and control panel cannot see them.

[JPC-Anoop]

Hi,

Your ticket has been updated. Please feel free to update the ticket if you need any further assistance on this.

[jason]

Okay, it appears as if the database is there, but the website and control panel cannot see them.

Well, that problem is a lot better than all of your data just being gone! (Still not good, but a lot better...) Good luck getting everything back online.

--Jason