Down Server.. rook.nocdirect.com

[absolute]

Right before it went down server load was over 48.5

exim (exim-4.69-23.1_cpanel_maildir) failed
ftpd failed
mysql (4.1.22-standard) failed
spamd failed
clamd failed
Server Load 0.31 (4 cpus)
Memory Used 3.4 %
Swap Used 0 %
Disk /dev/sda5 (/tmp) 5 %
Disk /dev/sda8 (/home) 30 %
Disk /dev/root (/) 39 %
Disk /dev/sda1 (/boot) 23 %
Disk /dev/sda2 (/var) 27 %
Disk /dev/sda3 (/usr) 34 %

[JPC-Nasir]

We apologize for the inconvenience caused by the high load on the server. We have been monitoring the server and have found the culprit user, it has been suspended and now there is not much load on the server, its under 1. We will continue to monitor the server to make sure that nothing such happens again.

[absolute]

Server seams to be down again.. and according to the sever status page(for all servers) none of them have been updated in over 5 hours...

[JPC-Bilal]

Hi absolute,
The rook server is back online. I'll update your ticket shortly too so please follow up there. Thank you.