Fail Over not working.

[Dre CSCS]

I purchased a fail over option for my site, but it has failed to kick in yet again. This has happened several times. What's up? I've been paying for a service that does not work? I believe a refund should be issued for all the months I've been paying for this non "service". Obviously its not working.

[JPC-Jawad]

We apologize for the inconvenience. Fail-over did not kick in automatically and had to be forced. Details are logged in this official link. Services came back up a while back. Please open a support ticket if you continue to face this issue.