Janus down again!

[debontheweb]

Since it's been almost an hour and it doesn't look like anyone's working on my support ticket yet, I was hoping this would catch someone's eye. The Janus server is still "running out of disk space" and any emails sent to me are bouncing as a permanent error. I can't run a business this way!!!

[JPC-Awais]

Please provide your ticket number. We are already working on server to resolve space issue.

[debontheweb]

My ticket number is 13298641. You've been working on the space issue since Friday and it's still not resolved. I was also assured that the email problem I experienced on Friday wasn't connected yet here it is again.

[JPC-Awais]

We are working on your Ticket. It will be updated shortly.