Welcome to the JaguarPC Community
JaguarPC
Sales: (888) 338-5261
Support: (888)-551-3050
Results 1 to 13 of 13

This is a discussion on Gold - main ok - subdomain : unable to select database in the Shared & Semi-Dedicated forum
Gold has been down most of the week. My main website : natzo.com works but the subdomains return the same message : "unable to select ...

  1. #1
    JPC Member
    Join Date
    Oct 2002
    Posts
    23

    Gold - main ok - subdomain : unable to select database

    Gold has been down most of the week.

    My main website : natzo.com works but the subdomains return the same message : "unable to select database"

    natzo.com/biblionotes/
    natzo.com/minacia/

    They have been running for more than a year now (myphpnuke) so I don't understand why a full restore doesn't bring them back to life !!!


    PLEASE HELP ME ....

    Dany

  2. #2
    JPC Member
    Join Date
    Oct 2002
    Posts
    23

    Thumbs down COME ON....

    I've checked the sub domains and their \admin directories ARE MISSING ... which contains the database config and so on !

    What kind of backup software are you using ?

    That's really not professional.

  3. #3
    JPC Addict
    Join Date
    Sep 2002
    Posts
    212
    Hi Dany,

    If you have opened a ticket, do send me the ticket number and also add the following details your admin password for both the phpnuke as well as the version it is.
    Lijoe Antony [lijoe@chakkys.com]
    Poornam Info Vision Pvt. Ltd.
    chakkys.com
    bobcares.com
    poornam.com
    jaguarpc.com

  4. #4
    JPC Member
    Join Date
    Oct 2002
    Posts
    23
    I modified a lot a files into this admin directory so how my phpnuke version and password will help to recover them ?

  5. #5
    Like a star... Julian Muñoz's Avatar
    Join Date
    Oct 2002
    Location
    Colombia
    Posts
    1,399
    Hey dany. I see your sites working fine
    Julian D. Muñoz - LANeros.com

  6. #6
    JPC Member
    Join Date
    Oct 2002
    Posts
    23
    I had a hold backup (is that my job to make backup ??) ...

    Anyway, I've restored the admin dirctories.
    I had to register back the FTP accounts and also .httacces !

    We don't have the same conception of the word "backup"

  7. #7
    Yeah, I know a LOT! Vin DSL's Avatar
    Join Date
    Mar 2003
    Location
    Arizona Uplands
    Posts
    10,775
    Originally posted by dany
    I had a hold backup (is that my job to make backup ??) ...

    We don't have the same conception of the word "backup"...
    OMG!!! I wish I was a customer service rep on JagPC I'd do it for free...

    YES!!! You need to make your own backups. Hello?!?!?

    You don't realize how lucky you are, my friend. They are doing the restores for free, right now, as a good will gesture, because of all the recent problems with hackers, et cetera. Otherwise, they charge $75.00/hr or $15.00/file (whichever is greatest) to restore files from THEIR backups.

    Don't believe me?

    Originally posted by Vin DSL
    A word to the wise...

    I don't know what JagPC's policy is on file recovery, but MANY hosts charge you for this service. It's a time-consuming, labor-intensive process to isolate and restore a single 35K file out of a 100GB backup, or whatever.

    This is one of those areas where YOU have to read the 'fine print.' My former host did daily backups, but if YOU needed to have your site restored, as in YOU accidently erased something, they charged $200/hour for that service...
    Originally posted by Jag
    We charge $15 per file/or $75hr (whichever is greatest) to recover something from a backup .
    In other words, CYA and do your own backups. That is, unless you're independently wealthy and don't mind passing YOUR "job" off to them.

    Personally, I backup my own site, but it's your life...
    Last edited by Vin DSL; 04-05-2003 at 01:11 AM.
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010

  8. #8
    JPC Member
    Join Date
    Oct 2002
    Posts
    23
    My last backup is from 02/28 so I do make backups but after 4 days down ... do we get any money back ? No ! So it's fair enough to get a kind of restore.

    I've recovered my missing directory. I can see the site now.

    I can login but it looks like my login is not recorded so in fact I stay Guest so no possibility to change anything.

    I tried to change some file access but it doesn't seem to come from that. It's like I can't write into the DB !

    Maybe another pb on the database itself ?

    When I look at the registered DB on the CP I can see for example :


    alpha_beta

    Users in alpha_beta
    alpha_userone

    Connection Strings

    Perl
    $dbh = DBI-
    >connect("DBI:mysql:alpha_beta:localhost ","alpha_userone","<PASSWORD HERE>");

    PHP
    $dbh=mysql_connect ("localhost", "alpha_userone", "<PASSWORD HERE>") or die ('I cannot connect to the database because: ' . mysql_error());
    mysql_select_db ("alpha_beta");

  9. #9
    JPC Member
    Join Date
    Oct 2002
    Posts
    23
    My last backup is from 02/28 so I do make backups but after 4 days down ... do we get any money back ? No ! So it's fair enough to get a kind of restore.

    I've recovered my missing directory. I can see the site now.

    I can login but it looks like my login is not recorded so in fact I stay Guest so no possibility to change anything.

    I tried to change some file access but it doesn't seem to come from that. It's like I can't write into the DB !

    Maybe another pb on the database itself ?

    When I look at the registered DB on the CP I can see for example :


    alpha_beta

    Users in alpha_beta
    alpha_userone

    Connection Strings

    Perl
    $dbh = DBI-
    >connect("DBI:mysql:alpha_beta:localhost ","alpha_userone","<PASSWORD HERE>");

    PHP
    $dbh=mysql_connect ("localhost", "alpha_userone", "<PASSWORD HERE>") or die ('I cannot connect to the database because: ' . mysql_error());
    mysql_select_db ("alpha_beta");

  10. #10
    JPC Member
    Join Date
    Oct 2002
    Posts
    23
    Cookie issue .... oupps ... that was easy this time ....

  11. #11
    Yeah, I know a LOT! Vin DSL's Avatar
    Join Date
    Mar 2003
    Location
    Arizona Uplands
    Posts
    10,775
    Originally posted by dany
    Cookie issue .... oupps ... that was easy this time ....
    You know, that's weird! I had a similar issue after I upgraded to PHP-Nuke 6.5 a couple of nights ago. I logged in as the admin, but I couldn't logout. After playing with it a while, I started thinking that maybe it was a cookie thing. I erased the cookies on my hard drive, from my site, and it fixed the problem. I was just thinking about that when you posted. I guess we must be reading each others minds. That's a little scarry, huh?
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010

  12. #12
    Yeah, I know a LOT! Vin DSL's Avatar
    Join Date
    Mar 2003
    Location
    Arizona Uplands
    Posts
    10,775
    BTW, did you happen to read this:

    http://forums.jaguarpc.com/showthrea...&threadid=9019

    I think I know the answer to that problem too...
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010

  13. #13
    PHP/Java Error Master Defender's Avatar
    Join Date
    Oct 2002
    Location
    My Computer
    Posts
    86
    I find it weird that I as well am missing my /admin directory.

    Did they exclude those from the restores or something? Luckily I have all the files on my website on my hdd, so old backups are never an issue for me.

    I "used" to have a cron set up to backup my database on a regular basis, but that just stopped working for some reason, so I just back it up after I make any changes now.
    Last edited by Defender; 04-05-2003 at 04:05 AM.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •