AWstats doesn't work

[billybear]

Hello there,

I'm new to aletia/jaguarPC and everything works quite fine. Bit when I look to the preinstalled site statistics scripts accessible in the control panel, AWstats does not seem to work. This is the message I get:

'Error: Couldn't open config file "awstats.mydomain.org.conf" nor "awstats.conf" : No such file or directory

Setup (Config file, web server or permissions) may be wrong.
See AWStats documentation in 'docs' directory for informations on how to setup awstats.'

The other statistics scripts work fine. Anyone else with this problem? Should I install AWstats myself if I want to use it?

thank you for the answer

billybear

[jason]

I would open a support ticket on this if it is important to you. It sounds like there's a config file missing from your account or something. To open a ticket, go to https://secure.jaguarpc.com/support/...wonderdesk.cgi and click on the "Click to create a support login!" button to make yourself an account.

Note, however, that since support is just getting dug out of the mess that they had with attacks and server problems from last week, so response times may be a bit slow. Stats problems are probably a low priority to them right now.

--Jason