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This is a discussion on Help! in the Shared & Semi-Dedicated forum
I just ordered a few days ago. When I try to go to the control panel, I enter my domain name, then it says page ...

  1. #1
    JPC Member
    Join Date
    May 2003
    Posts
    4

    Exclamation Help!

    I just ordered a few days ago. When I try to go to the control panel, I enter my domain name, then it says page cannot be displayed. What's wrong? Is the login down? If so, when will it be up?

  2. #2
    JPC Member
    Join Date
    Oct 2002
    Location
    Alaska
    Posts
    22
    have you tried just using the IP address of your site instead of the domain name?

  3. #3
    JPC Member
    Join Date
    May 2003
    Posts
    4
    Yes, I have.

  4. #4
    JPC Member
    Join Date
    Oct 2002
    Location
    Alaska
    Posts
    22
    Hmm... could be that server is down. One of my sites is on Platinum and its down right now. Id probably open a trouble ticket if I was you...

  5. #5
    JPC Member
    Join Date
    May 2003
    Posts
    4
    ._. I'm new to this thing. How exactly do I do that?

  6. #6
    JPC Member
    Join Date
    Oct 2002
    Location
    Alaska
    Posts
    22
    goto the main jaguarpc.com page, click on support. On there will be a link to the ticket system. I believe as a new user you'll have to create a support login. Once you do that, however, you'll be able to fill out a trouble ticket.

  7. #7
    JPC Member
    Join Date
    May 2003
    Posts
    4
    kthx

  8. #8
    the Windlord Gwaihir's Avatar
    Join Date
    Jun 2002
    Posts
    2,562
    Are you adding the port number to reach the CPanel? (:2082 for normal http or 2083 if your using https)?

    If you haven't uploaded a thing yet it makes sense that the normal starting page for your site isn't there yet (the index).
    Regards,

    Wim Heemskerk
    ---
    Visit MeCCG.net - Cardgaming in J.R.R. Tolkien's Middle-earth
    And Gwaihir.net - The Middle-earth CCG store

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