adding bandwidth: how long does it take?

[poring]

Almost three hours ago my site exeeded the bandwidth limit, so I immediately sent a ticket requesting to have five gigs of bandwidth to be added, and I haven't recieved any responce since then. How come it this taking so long? Isn't there permanently at least one person taking care of the tickets system? I really shouldn't take three hours to do something that probably doesn't take more than three minutes, espacially when this determines wether the site is up or down...

[CeleronXL]

Well, for me it's taken an array of times.. Anywhere from an hour to 23 hours..

[poring]

Okay it's done now. I think think it took long, but well.

By the way, I get a 404 error when I go to the "Bandwidth" section of the cpanel and click on my domain name to see the details for this month. Can this please be fixed?

[CeleronXL]

Send in a support ticket for that issue too..

[poring]

good idea