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This is a discussion on No password found on database in the Shared & Semi-Dedicated forum
I need to login to my client account to update my credit card info and I get this error when trying to login No password ...

  1. #1
    JPC Senior Member
    Join Date
    Oct 2002
    Posts
    53

    No password found on database

    I need to login to my client account to update my credit card info and I get this error when trying to login

    No password found on database

    How am i supposed to pay if i cannot access my info?

  2. #2
    JPC Guru
    Join Date
    Nov 2002
    Location
    Panama
    Posts
    305
    You'll have to open a ticket for that. I had the same problem a long time ago.

  3. #3
    JPC Senior Member
    Join Date
    Oct 2002
    Posts
    53
    How can I open a ticket if I can't even login?

  4. #4
    Community Leader jason's Avatar
    Join Date
    Sep 2001
    Location
    Rochester, NY
    Posts
    6,003
    The ticket system is separate from the client area. Go to https://secure.jaguarpc.com/support/...wonderdesk.cgi to create a ticket. If you don't have an account, just create one by clicking the large red "Click to create a support login!" button.

    --Jason
    Jason Pitoniak
    Interbrite Communications
    www.interbrite.com www.kodiakskorner.com

  5. #5
    JPC Senior Member
    Join Date
    Oct 2002
    Posts
    53
    Ah, thanks

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