Neutron down again?

[kampers]

Site unreachable. This has been happening for a few days now...

http://www.kscrradio.com/

I would open a ticket, but I can't seem to login to the clients section of the new site...

[jamdung]

Same thing is occurring on Falcon. This is the second time in the last ~8 hours. I also haven't been able to login to client section during that same period, although Falcon itself came up for several hours.

Posted a ticket ~ 6 hrs ago but no response. Arrgghh!

[jason]

Tickets are separate from the client's section. You still go to https://secure.jaguarpc.com/jaguarpc...wonderdesk.cgi for tickets. IF you can't get in there, create yourself an account.

While you're posting the ticket about your site problems, also ask about your client section login. They'll probably want the last four digits of your credit card number to confirm that you are who you say.

Also, I can get to your site fine. Do a traceroute before you submit the ticket to be sure its not a network problem outside of JPC's control.

--Jason

[Vin DSL]

Originally posted by jason
...I can get to your site fine. Do a traceroute before you submit the ticket to be sure its not a network problem outside of JPC's control.

--Jason

I view the site with no problem[s] too. Try going to your site through a proxy server, like (my favorite) www.MegaProxy.com ...