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This is a discussion on Support Tickets in the Shared & Semi-Dedicated forum
Will I be notified by email when there is an update to my support ticket, or do I need to login to the ticket system ...

  1. 06-16-2003, 12:24 PM #1
    Raven
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    Support Tickets

    Will I be notified by email when there is an update to my support ticket, or do I need to login to the ticket system and manually check?
    Memento Mori
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  2. 06-16-2003, 12:31 PM #2
    vTeen
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    You should recieve an email anytime your ticket is updated by a techie.
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  3. 06-16-2003, 12:33 PM #3
    Raven
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    Excellent, thats what I was hoping for!
    Memento Mori
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  4. 06-16-2003, 08:32 PM #4
    jason
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    I've had a few occasions where I haven't gotten a message when a ticket was updated, but for the most part, it works...

    --Jason
    Jason Pitoniak
    Interbrite Communications
    www.interbrite.com www.kodiakskorner.com
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