Now that we have jailshell rather than the old SSH access, is it still possible to manually edit the valiases file, or does this need to be done via a support ticket.

I am working on a ticket system that would require email sent to a certain email address to queue (requiring the email to be sent to a script rather than a mailbox). I remember doing this once before, but the file is not showing any longer, so I assume it's been "jailshelled" off.

Conversely, is it possible to manually manipulate the file /etc/valiases/domain.com from a perl script? It wouldn't be that hard to write something to modify the file via a perl script, if the script would have the access.